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Rail replacement buses - FoxyJukebox

Has anyone experienced travel on one of these? The minute I spot a "buses replacing trains" notification of any kind -I steer well clear

However-some experiences would be valuable!

Apart from the appalling inconvenience, are the tickets the same price as the rail tickets? do they "run to time" and emulate the stops (if any) of the original cancelled train? Are they reliable modern buses with air con etc" Are they staffed by properly trained drivers who understand the customer care needs of rail passengers? Also-I presume that in the event of wide ranging cancellations the staff who were scheduled to drive or be conductors on the original cancelled trains are stood down and are not invloved in any way with the bus service?

Perhaps most important of all, I assume that when a normal 12 coach train is cancelled, the subsitute is one or perhaps two buses rather than the expected dozen?

Rail replacement buses - Leif

You're lucky. I recently took a train, I alighted at North Camp and asked at the ticket office for the platform for trains to Ash Vale. I was told to exit the station, turn right, walk for 10 minutes, and the station is on the left. I had to ask again before it sank in! No ticket rebate either.

I've been on a rail replacement bus. It was fine. Yes of course tickets are the same price, and they leave at the same time. I believe they are bus staff, not train staff, given the totally different training (no pun intended).

Rail replacement buses - SteVee

That's a popular area for the Rail Replacement service - but sometimes it doesn't operate as expected. If the Rail Replacement is for the GWR service then there are usually coaches at North Camp towards Guildford or Reading. It's typically double-deckers buses on the SWR service

Sometimes, though the replacement is for South Western Railways (was SW Trains) for the Southampton or Farnham/Lines. Is this what you were expecteding in your example? It's not often that both lines are out at the same time and so rail replacements might run from Farnborough (Main) to Ash Vale and beyond. (Ash Vale passengers would not normally go through Farnborough Main - it's on the Basingstoke/Southampton service)

It's convenient to know where these stations are and plan your journey to use alternate rail transport. I've had cause to hot-foot it from the SWR service at Farnborough (Main) due to problems towards Waterloo - down to Farnborough North and the GWR service into Reading and then Paddington. Similar from Guildford if the Waterloo service has problems, take the Reading/Paddington service. Tickets are typically marked 'Any Route except Reading', this can get cancelled when there are problems on the SWR service.

I generally plan to avoid rail replacement services wherever possible, a little help from Google or the Network Rail journey planner usually gets around the problem.

Rail replacement buses - Gibbo_Wirral

Are the tickets the same price as the rail tickets?

Yes. Its essentially a rail ticket. The bus just acts like the train. It doesn't accept regular paying bus passengers.

Do they "run to time" and emulate the stops (if any) of the original cancelled train?

Depends on traffic. They usually go the shortest route they can to each station.

Are they reliable modern buses with air con etc"

Depends on the company used. They're usually just regular buses.

Are they staffed by properly trained drivers who understand the customer care needs of rail passengers?

Depends on the bus company used.

Also-I presume that in the event of wide ranging cancellations the staff who were scheduled to drive or be conductors on the original cancelled trains are stood down and are not invloved in any way with the bus service?

Yep. They mail be used to help passengers find and get on the bus.

Perhaps most important of all, I assume that when a normal 12 coach train is cancelled, the subsitute is one or perhaps two buses rather than the expected dozen?

Yep.

Rail replacement buses - Bromptonaut

I avoid planned rail replacement like the plague but have occasionaly had to travel. More often I've used buses when breakdowns, struck bridges etc stop the trains.

Buses I've used have been OK for distance travelled for example a standard double decker from Northampton to Milton Keynes. More often though they're decent modern coaches with comfortable seats, air con etc. Even though they often have seperate buses for end to end traffic and those needing intermediate stations road travel in Southern England is never going to meet rail's timings. The one I've suffered most is when the Northampton line is closed and trains sent up the main line direct to Rugby with buses back, some routing via intermediate stop at Long Buckby and others directly down the M1. Still twice as long as the train.

Other major issue is bulky luggage, prams and bikes which are not carried on the buses. Years ago their used to be a parcels van to take such things but that stopped even before privatisation.

You pay for a rail ticket at rail prices. If it's an emergency replacement the usual dealy repay compensation is payable. If it's a planned replacement then there's a revised timetable with extended journey times and that's what you're signing up to - make sure you check in advance.

Provision of rail replacement buses is a big job and there are bus companies that specialise in the role.

Edited by Bromptonaut on 02/07/2018 at 13:50

Rail replacement buses - Miniman777

As Bromptonaut says, avoid like the plague.

I work in the rail industry, and there are two types of rail replacement - planned and unplanned.

Planned take place around engineering works, and train operators have notification of these 12 weeks in advance from Network Rail, so generally they can be avoided. It is up to the train operator to contract the buses or coaches from either a consolodator who specialises (such as Fraser Eagle many years ago who went bust) or on an individual basis. Recently, Southern and its sister company Thameslink was overwhelmed when customers getting to and from Gatwick Airport were bussed to Redhill or Three Bridges. There were not enough coaches and drivers were - apparently - unsure of the routes.

Unplanned - these happen when there are emergency engineering works (broken rail, buckled rails in this hot weather,) or a broken down train that needs dragging away or a wheel skate fitting under a siezed wheel or whatever. While there may be diversionary routes, a train driver has to 'sign' a route, that's to say he is fully conversant with the location of all signals, junctions,tunnels, stations, level crossings and bridges. This is a major safety requirement, as if you have a train fire, you will want to stop where access is easiest for egress and the emergency services. It's unlike driving on a road which is line of sight.

Train operators do struggle to get replacement buses, particulary late at night when drivers have used all their alloted hours or in the morning peak or mid afternoon when drivers are working on school contracts. There.are no fleets of buses waiting for that call - it's all pot luck.

I've had the misfortune to use one late at night from Rugby to Coventry, and the driver took the M6 to Jct 3, and not the most direct route, as this is what he knows or is more suitable for a bus.

As I said, best avoided as is travelling by rail on a Sunday. Details of line closures are published on www.nationalrail.co.uk