A friend of mine took his wifes car to have a clutch fitted by a certain national chain who charged just over £800 to do it, his wife said the car was difficult to get into gear and they said it would settle. As time went on it became almost impossible to get into first gear at idle and on returning to the company they claimed the warranty was now void as she had not taken it back ontime to have the clutch adjusted (as written in the documentation but, never mentioned even when she complained about the clutch on the day after it was fitted).
I took the car back and asked for the manager, he came out and continued on the course of the warranty being void by not taking it back within the time frame for 'adjustment' at which point I asked him to show me how you can adjust a hydraulic clutch which has no scope for adjustment. Within a few minutes the car was booked back in for the clutch to be changed again free of charge.
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