Have a look at this link from the Citizens' Advice public site; it might provide you with some guidance as to where you go next. There's also a phone number on the site for the Consumer Direct Helpline.
www.citizensadvice.org.uk/consumer/buying-or-repai.../
Unfortunately, the CAB site seems to have a few problems, and is simply wrong on a few aspects of the Consumer Rights Act.
I inputted that I'd bought a car on 1st April, 2016 (so more than six months ago, outside the CRA rejection/refund time), and it came back telling me that I am legally entitled to my money back or a repair if my car is faulty, AND if I hurry up and reject before 31st April 2016 (yes, that is correct) then I can get all my money back.
What the law actually says :
Faults within 30 days : You have the right to reject for a full refund. You can choose to accept a repair, BUT it is YOUR choice.
Faults from 30 days to 6 months. You MUST give the garage ONE opportunity to fix a fault - note that a different fault is another chance of repair. Faults are assumed to have been 'present or developing' at the time of sale unless the garage can PROVE otherwise. If the repair fails or the fault recurs, then you have the right to reject and get a refund. The selling garage is entitled to make a 'reasonable deduction' from the refund for the use you had of the car.
Faults past 6 months : It is still possible to get the selling garage to fix the car for you at their expense. BUT it is up to YOU to PROVE that the fault was 'present or developing' at the time of sale.
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Having said that lot, here's how incompetent the CAB site is. On the section 'buying a used car', there is the following :
Don’t test drive a car if you’re not insured. You’ll be liable for any damage you cause and you could lose points on your licence.
'Lose' points on your licence ?
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