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Citroen C5 - Citroen C5 2.0 Hdi engine failure - scurran80

Hi. I own a 2010 C5 2.0 Hdi (160 BHP) tourer. The car has 59,000 miles on it and it was used for family driving about town. I have owned it for 2 years (at 40,000 miles) and it was about to get it's 20,000 mile service until disaster happened nearly 3 weeks ago.

The car was on the local bypass when the stop light came on the dash and the engine stopped. My mother in law was driving so she pulled into the hard shoulder. She tried to start the car again and nothing happened. Her husband came out to get it towed to a local mechanic and when it was being towed, he said that the dash came up "Oil Pressure Low" warning when he turned the key. I left the car to the mechanic as the engine would no longer turn over. He stripped the engine and said that it was completely gone. There was massive damage to it. He thinks that the oil pump failed on the car and there was no oil pressure in the engine causing substantial damage to the pistons as there was no oil. He noted that the car was one of the C5 models that was supposed to be recalled to have it's oil pump replaced by Citroen, and he contacted the local dealer to confirm this. It turns out that I should have been contacted by Citroen for this, however, they sent the letters to the previous owner and not to me to get this work done.

The car was towed to the local dealer (at their request) and it has been there for two weeks as Citroen have been arguing that they have done all they had to do regarding the recall and that the problem was my fault and not theirs. They have now agreed to inspect the vehicle to determine the fault (after a lot of argument and persuasion by me) and quelle surprise! they 'do not believe it to be the oil pump'. They think that the car has an issue with the engine timing as there is damage to the pistons et al. The car has only 60,000 miles and the timing belt is in good condition according to the Citroen mechanic (after I pushed him to answer me about it).

As you all know, the timing belt change interval is recommended at 160,000 miles on these cars. Regardless of the risk of letting it go that long, I was nowhere near the interval for checking it. Further, the previous services had all been done by Citroen dealers and I have done everything in accordance with the Citroen handbook.

I would appreciate any advice on this, especially if anyone can shed any light on the timing issue and what to ask of Citroen when I deal with them again. They could well turn out to be right about the timing, however any input on this would be appreciated as it is an issue that surely should have been a while off in the car's lifetime before it came to light. Thanks.

Citroen C5 - Citroen C5 2.0 Hdi engine failure - RobJP

If you've been having servicing done at Citroen dealers, then if citroen havent advised you of a recall, and have (allegedly) been advising the old owner, then Citroen would seem to have at least some liability.

I'd suggest commisioning an independent engineers report, to find out the truth regarding whaehter the fault is with the timing chain or the pump. Tell Citroen you're going to do so as well, you might just find they change their tune.

Citroen C5 - Citroen C5 2.0 Hdi engine failure - Gibbo_Wirral

Although it won't help the OP, its worth mentioning that if you do buy a second hand Citroen or Pug, you can register your ownership on their website and they'll keep you abreast with recalls and software updates, no matter how old the car is or out of warranty.

Citroen C5 - Citroen C5 2.0 Hdi engine failure - Cyd

Reading between the lines (because you aren't specific about this point) it sounds like you have not been having the vehicle serviced by the main dealer since you bought it.

Assuming this to be the case, I'd say Citroen have done what they can to contact you. Anyone who buys a vehicle still in it's warranty period really should let the manufacturer know. Plus, there are many sources of information for new owners to check if their vehicle has ever been subject to a recall (eg HJs site here, AA, RAC, VOSA).

Perhaps you could illucidate about who's been servicing it during your ownership?

Citroen C5 - Citroen C5 2.0 Hdi engine failure - Brit_in_Germany

Cyd, these cars have an official 20,000 miles/2 year service interval.

Citroen C5 - Citroen C5 2.0 Hdi engine failure - scurran80

Firstly, thanks everyone for the input.

The car has a 20,000 mile service interval and hasn't been serviced by another mechanic. Regarding the registering of the car, as per what has been said elsewhere, above, I registered the car with MyCitroen.com a week after I purchased it in 2013, and prior to the recall. A point I probably should have made clearer.

As an update, it looks like they are dismissing the oil pump as the cause of the problem. The garage is advising me that they 'do not think it is the oil pump as it appears intact and there is no damage to the turbo'. They think it is an issue with the timing which has slipped, but they don't know why this happened and are still looking at it.

Citroen C5 - Citroen C5 2.0 Hdi engine failure - Robin the Technician

Recalls are done via the DVLA using vin/ registration details. They do not use the manufacturers information as customers have no obligation to notify them if they sell the vehicle.

These are the views of Robin the Technician - I fix, therefore I am

Citroen C5 - Citroen C5 2.0 Hdi engine failure - Andrew-T

The car has a 20,000 mile service interval ....

Which could be a contributing factor. In my humble non-expert opinion, it's foolish to run a diesel (however hi-tech) for 20K miles without servicing. I have never gone longer than 10K with the several PSA diesels I have owned, in fact I have just switched to 8K. Fresh oil looks black after 100 miles, never mind 200 times that.

Citroen C5 - Citroen C5 2.0 Hdi engine failure - Cyd

The car has a 20,000 mile service interval ....

Which could be a contributing factor. In my humble non-expert opinion, it's foolish to run a diesel (however hi-tech) for 20K miles without servicing. I have never gone longer than 10K with the several PSA diesels I have owned, in fact I have just switched to 8K. Fresh oil looks black after 100 miles, never mind 200 times that.

It would be interesting to see what the oilways in this engine look like......

or the pick up strainer.....

59,000 miles and only 2 oil changes...I shudder to think

And the dealer says it's not the oil pump....

If it was timing belt slip that would be easy to see and pick up....

so...back to the oil...

Of course, from here we can't see the engine.... but the dealer isn't very forthcoming either... seems he doesn't think much