I purchased a Toyota Auris around three weeks ago which came with a full dealer service history. The vehicle had just received a full service (book stamped) and a new MOT carried out by the main Toyota Dealer.
Because of the full service history and fresh MOT I was not to concerned about if the vehicle had any mechanical issues. The service and MOT was carried out by the main dealer when they were in possesion of the car, it was a part exchange vehicle.
The car has only done 300 miles since the MOT/Service and a noise is now coming from the brakes, the brake discs are badly worn out and also the brake pads. I checked back on the vehicle's MOT history (online) and I was alarmed to find out that worn brake disks had been reported on advisories since 2012, the latest MOT had no advisories. I now have my doubts if the main dealer carried out a service, because the problems of the brakes should have been picked up.
I have contacted the main dealer to see if a fresh MOT and Service (including fixing the brakes) could be carried out free of charge, no reply yet and I dont suppose they will reply. It is worrying that a main dealer garage can carry out this type of practice, should I report the complaint to VOSA? or any other advice would be very much appreciated?
Edited by jazzyman on 22/08/2014 at 15:21
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