my Dad and almost all his acquaintances drive Jazzs and most are on their second or third...Now and over the next 15 yrs or so these are the only mainstream customers who can afford to buy new cars regularly. Which other company would turn their back on such loyal customers who do your marketing for you?
My dad bought himself a Jazz in 2003 when he was 75. It gave him 5 years faultless service so he decided to replace it with a Jazz to celebrate his 80th birthday. We turned up at the dealer where he bought the car and who had serviced it since new, they wanted nothing to do with him, virtually forced us off the premises. Was it the fact the showroom was full of younger people looking at CRV's and Type R's, who knows.
When we got home (dad was somewhat deflated) I rang the dealer where we got my wifes Micra from. New Micra delivered one week later and 5 1/2 years later not a single problem.
As a family would we buy another Honda, don't think so. Well not from that dealer, believe it or not they closed a couple of years later and its now a cheap car supermarket.
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