Well I had to come and give you all an update....
Was about to order an Audi Q5, but they were such a bunch of buffooons that I didn't and I've ordered a 5 Series Touring instead, the list of faux pas comitted by the idiots at xxxx, could fill an entire gigabyte of data that we don't need to put on Honest John's lovely website.
I had a bad experience of BMW when a 100K miles 3 series coupe on our fleet, shat its timing chain onto the floor 100 miles after a service. I was quite prepared to bar BMW form any future business.
Audi has not covered itself in glory either, we had 2 A4 cars completely immobilised by shearing of the oil pump drive, one decorated the floor in the middle of a roadworks on the M 25.
So I made an appointment to test drive a Q5, the guy called me several times to confirm it, only to call me again at 19.30 on the evening before I had planned to go in, to say he was on a training course and could I reschedule it ? er no. and when I went in, they had no record or demonstrator available, and could only let me take a 10 minute spin round the block in a 4 year old car.
Next thing is even more laughable, they gave me details of the dealer in Chesterfield, and said they have a demonstrator I could borrow, so I duly arranged it, and as I was travelling back from France on the train, on the alloted day I got off in Chesterfield and got a taxi to the dealership, picked up the car and went off. before I had left the guy clearly told me he would give me a lift back to Sheffield when I dropped it off.
Lo and behold, when I took it back, he was too busy...
Luckily we have a factory located nearby and I was able to get a lift back home.
The point of this rant is to say that AUDI dealers are completely awful to deal with, whereas BMW seem to have much better people who keep their promises and know how to ensure their prospective customers are looked after.
I have a VW now and have not had any issues, its just time to change, I hope AUDI start to recede from their position in the UK
Edited by Avant on 12/06/2013 at 00:23
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