Hyundai ix35 - Delivery? - barkeyo

Apologies to everyone for re-opening this thread, but this is for my own sanity as much as anything.

Having previously read and posted on the old thread about the Hyundai delays on iX35 orders, I can now provide an update on the saga of my order (2.0CRDi Premium 2WD, Sirius Silver, No Packs). Originally placed on 14th June and delivery date given as August/September, then pushed out to October, then November, then December, and then last update was January/February. I have today received a brand spanky new.... expected delivery date of March/April!!

So at an expected best case of 10 months and counting, can anyone beat that?

Unfortunately I am unable to use profanity on here, so I can't really express my utter disgust to its true extent.

Hyundai ix35 - Delivery? - Westpig

The manufacturer has worked out that they can sell them for more profit in other markets, so your goodwill has been abused on the basis that there's more money to be had elsewhere.

Can I presume that you're now voting with your feet and will buy another product..and that you will never ever buy from that manufacturer again.

If everyone did that we'd have fantastic customer service...trouble is, because a lot of people do not, this country is rife with poor customer service.

Some companies can get it right, I see no reason why the rest can't.

Edited by Westpig on 14/01/2011 at 13:45

Hyundai ix35 - Delivery? - KB.
Worthy sentiments, WP, and difficult to disagree. Trouble is, maybe, that customers of other manufacturers are having similar problems....although not, I admit, to the same degree. The OP's wait is most certainly unacceptable. The Yeti, in diesel form, has many months delay, and it seems is getting worse. I gather Skoda have been trying to talk some of those waiting for diesels to go for petrol instead. My petrol automatic Yeti now has a build date and will, if accurate, have been a total of 18 weeks in coming.

Are Kia Sportages suffering the same delay?

Freelanders are a good bit dearer.

My Yeti would now cost me more than a grand more compared to the price I paid. I ordered it at the end of November.....part of this VAT, part a Skoda increase and Drive the Deal have upped their prices on them too. Maybe those waiting for Hyundais see their choice as being the cheapest/best value and hence they're hanging on?
Hyundai ix35 - Delivery? - AlleyCat`

I have some sympathy as i expect the OP got the car at around 19K on their original order?

My nearest dealer has 2 brand spankers (with no packs) different colours at 22K+. Thats a 3K swing in vehicle price (or depreciation as it rolled off the forecourt covered?)

Have you looked at nearly new?

There is a 60 plate sirius silver with the media pack on hyundaiapproved for 20.5K (with 850 miles on the clock).

I imagine it was their demo car.

In essence it is the car you want with media pack on top (at the price i'd have expected new with media - pre november price rise + VAT rise).

Isn't great but you'd have the car at not much more than i expect you were going to spend (or did you get some stellar finance deal maybe?)

As for other vehicles of the type.

Qashqai's and Yeti's have fairly crufty lead times (diesel) as do the ASX (although Hyundai do seem to be extracting the ! in your case).

The sportage struggled to the 850 First edition out on time so i expect they have the same problems also with regards to that 2 litre engine availability.

If it was me (unless you did some sort of stellar deal) i'd go nearly new and move on with my life.

Edited by AlleyCat` on 14/01/2011 at 15:35

Hyundai ix35 - Delivery? - barkeyo

Unfortunately I ordered the car on a lease deal, so changing horse to nearly new or indeed any other car isn't quite so easy. Dealer quoted delivery timescales on similar new diesels are -

1st choice: VW Tiguan - 6 months (argh!!)

2nd choice: Kia Sportage - 3 months (same factory and engine as iX35, so I'd take this with a shed load of fairy dust!)

3nd choice: Ford Kuga - 3 months (rubbish standard kit list and 20% higher monthly lease costs)

4th choice: Mitsu ASX - tbc (really struggling to like its front end!)

No disrepect to the Skoda Yeti, I'm sure its a wonderful car, but it has all the exterior design flair of a brick.

And Nissan.... never ever.

So yes, the iX35 has a value, design and kit package that's hard to ignore. It's a crying shame that the car itself has been so badly let down by their (in)ability to supply it.

Hyundai ix35 - Delivery? - rogue-trooper

is the ix35 worth more than the Santa Fe? That's what is sounds like with these prices.

As for alternatives, how about the C-Crosser?

Hyundai ix35 - Delivery? - johnnybgoode

as a matter of interest,I intend to upgrade to a premuim 4 x 4 as we live in a rural area and it was very difficult with the snow etc,however I also decided to drive a mitsubushi asx to see what they are like..the garage I deal with has a franchise for both.

Today I test drove the ASX.....my opinion as follows

inside the car is nowhere near as nice as the hyundai

it is very bleak inside and the dials are disappointing

the rear window is awful...too small...not enough vision.

the car itself is nice enough to drive...steering only slightly better than the ix

it is too slow pulling away from roundabouts etc

you get better fuel consumption but that is about it.

now that I have driven both ...the hyundai is by far the better car and well worth the wait.

Hyundai ix35 - Delivery? - Hacked.Off

I ordered my 4x4 premium, both packs, black leather and cassa white on April 22nd 2010, still waiting. Think I'm a mug but nothing out there matches the spec, have thought about 2nd hand other makes for 20,000 but again nothing is tempting me. I may as well wait now, the forecourt price has gone up and I'm paying a lot less than the retail price of today as using a broker. Just sitting tight, another plus is that all the satnav and other niggles will been sorted by the time we take delivery. Goodness know when! :-(

Hyundai ix35 - Hyundai Peterborough have a 2.0 4wd Premium IN STOCK. - coupe-se

Not sure if its of any use to any of you waiting for the 4wd ix35, but Peterborough Hyundai have a Black Premium 2.0 CRDi 4wd in stock with the pack that includes full leather.

They told us that the 4wd versions were like hens teeth and and the chances of ordering and getting one within the next 2 to 3 months was very unlikely.

We settled for a 1.7CRDi Premium and are in a bit of disbelief that such superb car has come from a Hyundai, a company that used to be a bit of a joke. The quality inside/outside and amount of toys is grin inducing. Have 100 miles on the clock and the fuel gage hasn't moved yet and reading 42mpg ..... looking good economy wise long term on this basis once its got a few k on the clock and has loosened up a bit.

The engine pulls extremely freely from 1250 rpm and is incredibly quite from inside the car. 70mph equates to 2250rpm, so its quiet and doesn't feel harsh in any way. I've come form a Mk4 Mondeo Titanium X TDCi and the Hyundai engine is far more rev happy and pulls a lot cleaner from low revs. The Mondeo always seemed to hesitate while the turbo spooled up and then surged when pulling away. Putting your foot down gives a decent shove of acceleration, a lot more than I expected for such a low power engine in such a heavy car.

There are hardly any on the road in my area, and the only other one I've seen one had a driver that gave me a manic grin and cheery wave!! lol

Good luck to all those waiting, I'm absolutely certain you won't be disappointed in any way ONCE you get your hands on your ix35.

Hyundai ix35 - Hyundai Peterborough have a 2.0 4wd Premium IN STOCK. - fingers crossed

Totaly agree with you as regards the 1.7 CDRI i still cant get over how good it is so far, the only thing i dont like is the horn really poor for such a great looking car but if all i can moan about is that they certainly have put a great package together. Make sure you boot it now and again to clear the Diesel Partical Filter. (DPF) That is what i have been advised to do by members on the ix35 forum.

Happy Motoring.

IX35 1.7 CRDI Premium Cassa White + Media.

Hyundai ix35 - Hyundai Peterborough have a 2.0 4wd Premium IN STOCK. - johnnybgoode

Could you please elaborate on what you mean about the dpf ?

Hyundai ix35 - Hyundai Peterborough have a 2.0 4wd Premium IN STOCK. - coupe-se

If you drive like a nun all the time or do mainly city driving the DPF will get full of soot. A good blast down a motorway in a lower gear than usual (5th) will raise the exhaust temp and the DPF will burn the soot away effectively cleaning itself.

If the car detects that the DPF needs to regenerate it will inject more diesel into the engine and raise the revs to force a regeneration cycle. If you don't let the car complete its regeneration cycle the DPF can soot up completely meaning it will need to replaced.

I only ever noticed my Audi do a forced regeneration once in two years. I've seen a few people report a burning clutch smell on some ix35's, its quite likely that this is actually part of the DPF regeneration process as the exhaust gets very hot as a result.

Can anyone point me in the direction of the main UK ix35 please? Owners forums are usually a gold mine of usefull info ...... Many thanks!!

Hyundai ix35 - Hyundai Peterborough have a 2.0 4wd Premium IN STOCK. - ix35user

Have to fully agree with your comments on the 1.7 CRDi

I saw one (1.7 Premium) at a local dealers last Saturday and Tuesday was driving it home and I love it so far. Wondering when the fuel gauge is actually going to move and with the trip telling me I'm getting 48.6mpg I am well chuffed. Lovely ride, great engine and I love the high seating that one gets with these types of motors.

After my last car giving me 22mpg this is heaven to say the least and I hope it continues.

Hyundai ix35 - Delivery? - Hacked.Off

OMG, I got an update earlier this week saying the vehicle is due in at the dealership sometime in May 2011, that will be in the region 54 -56 week wait as I ordered in April 10. Not holding my breath but it's the first bit of "good" news I've received about the car... it sounds as though my dealership have had a build date given at long last!! Hooray!

Hyundai ix35 - Delivery? - AlleyCat`

The Santa Fe is about to get replaced as an IX55.

On that basis i expect the ones still floating about will end up getting sold off cheap shortly.

I wouldn't buy one without a large discount at the moment.

The C-Crosser is horrid interior wise (well in my view) and would you trust a citroens electrics 3 or 4 years down the road? :-)

Hyundai ix35 - Delivery? - Trevin

Have you heard that production of IX35 will be moving to Nosovice in Czech Republic? Currently it's being made in Slovakia/Zilina.

I'm bit affraid of this change, because now they have shifted production and such a change will take lot of time and effort...hope that it will be done in parallel.

Next thing is primal issues in introduction seeing that they are already run-in. I wouldn't like to have some of the first cars..

Hyundai ix35 - Delivery? - cornsey
just an update

e-mailed tony whitehorn at hyundai uk.customer services called me following day.still no build date and unlikely to be delivered Feb with march looking the earliest date up to now!! car was ordered end August 2010
Hyundai ix35 - Delivery? - coupe-se

Why not email and ask if you can have one of the various unsold new 4wd 2.0CDRi iX35's that are sat at various dealers at the moment?

Peterborough Hyundai have a 4wd 2.0CRDi in black with the full leather pack sat in its compound unsold!

One member on another iX35 forum got his 4wd in 2 weeks from order in January 2011.

Hyundai ix35 - Delivery? - guygamps

We are looking at replacing our big Grandis with one of these genre of cars.

Looked in showroom only (not driven yet), both the Skoda Yeti impress (ugly on outside but very high quality interior) and the iX35 also impressed, current Mitsubishi interiors feel rather low rent by comparison (ASX and even our Grandis)

ON topic of iX35 I see there are two diesels a 1.7 and a 2.0? One pulled up alongside me recently and it was the quietest diesel I have ever heard, I was standing just a few feet away, VAGs on other hand are very clattery and depend on good sound isolation to the interior (in my experience). Of the 2 iX35 enginers then ... is there a conventional wisdom on this forum which is the one to go for?

One question is seating of 5, on the iX35, whats the middle rear seat like? its pretty good on the Yeti

Finally... No one seems here to consider the Peugeot 3008 from this genre? it was What Car award winner in 2010 and 2011.

Pugs anyone?


Guy

Edited by guygamps on 02/02/2011 at 11:58

Hyundai ix35 - Delivery? - fingers crossed

I think it would pay you to check out the ix35 at a dealers for your own satisfaction, i have a 1.7 CRDI Pemium and i am really impressed with it,if you are looking to tow with it you would probably be better off with the 2.0l CRDI but reading some of the posts on this site and others there is quite a difference in mpg between the two im getting 44mpg at the moment and that is short trips, as reguards the middle seat fine i had three adults in and there were no complains i was actually told there was plenty of room. Finally i would say if you dont need to tow and you decide on an ix35 you would not be disappointed in the 1.7 CRDI.

Hyundai ix35 - Delivery? - guygamps

Just spoke to our local Hyundai dealer,,, no used or pre reg iX35s at all, and 10 -1 2 months waiting list for new.

Crikey,

Hyundai ix35 - Delivery? - fingers crossed

I think you may have to try further afield , try autotrader,as if you are prepared to try other dealers you just might be lucky,its worth a go. Good luck.

Hyundai ix35 - Delivery? - AlleyCat`

hyundaiapproved has 46 cars available in the uk via hyundaidealers (in various states of new / usedness).

There are cars out there but you will probably have to pay slightly over the odds for them.

The cheapest places i've seen them advertised is the southwest and wales (not really sure why).

Edited by AlleyCat` on 03/02/2011 at 10:51

Hyundai ix35 - Delivery? - guygamps

got to stick to local, Mrs G and I only have 2 - 3 hours on Saturday to look at a few different cars.. I want her to see different "genres" too before deciding.

but we might stop by a Hyundai dealership, have anoehter look and if it goes top of list test drive their demonstrator then look to buy on line... don't like buying any used car though unless I have seen the actual vehicle, but could overcome that if buying from manufacturers own approved used scheme

Hyundai ix35 - Delivery? - Avant

Guy - nice to have you back with us.

If you consider a Yeti (and you should), and your mileage is low or average, go for a petrol. Skoda and the rest of the VW group are very short of 2.0 diesel engines, but petrols are easier to come by. My petrol Octavia vRS was ordered in early December and build week is confirmed as this week. Diesels are taking 6 months or so.

Hyundai ix35 - Delivery? - AlleyCat`

Just to add to this (re the yeti).

I've got a 1.6 Greenline II on order (fleet vehicle) and the delivery time is 20 weeks. I wasn't able to test drive this engine but the 1.2 petrol and 2 litre diesels were both excellent drives and nice inside.

I personally liked the IX35 just as much as the yeti but CO2 (and fleet costs) meant the yeti won out.

I personally don't think you'd gone wrong with either (although i'd avoid the petrol IX35).

Edited by AlleyCat` on 04/02/2011 at 10:28

Hyundai ix35 - Delivery? - karen2317

Would you be able to provide me with Tony Whitehorns e-mail address please? Ordered my car in early July, still no build date.

Hyundai ix35 - Delivery? - barkeyo

Tony.Whitehorn@hyundai-car.co.uk

Hyundai ix35 - Delivery? - Doccox

Had I seen this discussion back in October 2010 when we ordered our 2L premium twin pack I would avoided this ( otherwise great car) like the plague OR i would have bought the demonstrator (2WD Premium / full packs but not ideal colour for £20K) and had a (relatively) good trade in on my 307 xsi from the first garage where I saw the car.

Instead i went to another garage to order a car as we wanted it , where I was led to believe that I was getting in on their October 2010 allocation but that they could not confirm actual build date ( no mention of the shortage of engines / site relocation). Deposit taken in October ( to avoid price rise) and full money in December ( to avoid VAT) .

I do not believe that Hyundai OR their agents have been totally honest in continuing to take orders ( and money) . Ayone comment on the legality of taking payment for goods where suply date cannot be defined in a " reasoanble timescale"

A classic case of getting a " time is of the essence" clause onto an order I think

I have heard mention of compensation BUT that this up to the local garage.

What experience have other people had to date in getting compensation for these ridiculous delays. as in how much for what delay?

Are Hyundai in breach of advertising standards ( see Channel 5 and naked sales man) for continuing to advertise a non available car?

Sadly still waiting.........

Hyundai ix35 - Delivery? - karen2317
I have been told that a decision will be made on my compensation once I get a build date as they have no idea of when that will be. (ordered 3rd July 2010). I really cannot comprehend how they are taking orders for these cars and no-one in the company can work out when they will be built?. Have also been told by Hyundai uk customer services (if you can call it that!) that the cars are not coming out on a first come first serve basis.
Hyundai ix35 - Delivery? - jjm8
Hi barkeyo,

I'm a journalist for Auto Express – we'd be interested in hearing more about your case as we might be able to help. If you're interested you can email me at jon_morgan@dennis.co.uk or call on 0207 907 6204.

Note to the forum: we checked with Honest John that it was okay to post before doing this.

Kind regards
Hyundai ix35 - Delivery? - Maltese

Hi all, Just to let you know I'm still with you. Ordered 1st June 2010. Still waiting! Was promised March 2011 but who knows? Have not heard a thing from the dealer in almost 3 months.

Hyundai ix35 - Delivery? - cornsey
i too am still waiting 6 months now and counting!! have been in regular contact with customer services and have had regular contact from my dealer Motorfair Birmingham.Still no build date so still no idea when i may get the car.are there many more of us still waiting??Customer services say they are getting through the backlog now quicker than at the end of last year!!
Hyundai ix35 - Delivery? - johnnybgoode
i too am still waiting 6 months now and counting!! have been in regular contact with customer services and have had regular contact from my dealer Motorfair Birmingham.Still no build date so still no idea when i may get the car.are there many more of us still waiting??Customer services say they are getting through the backlog now quicker than at the end of last year!!

Is this because perhaps they have moved production to another country as quoted elsewhere ?

Hyundai ix35 - Delivery? - kwp

I thought i held the record for longest wait (ordered June 2010 and still no idea of any delivery date whatsoever) but it seems there are one or two on this site that can rival my claim. Hyundai customer DISService e mail or ring me every couple of weeks but they seem to have no idea at all what is happening and after his visit to this forum a few months ago the MD Tony Whitehorn is conspicous by his absence. In 2011 it just seems hard to believe that after 8 months they still cannot provide a delivery date.

Hyundai ix35 - Delivery? - johnnybgoode

I thought i held the record for longest wait (ordered June 2010 and still no idea of any delivery date whatsoever) but it seems there are one or two on this site that can rival my claim. Hyundai customer DISService e mail or ring me every couple of weeks but they seem to have no idea at all what is happening and after his visit to this forum a few months ago the MD Tony Whitehorn is conspicous by his absence. In 2011 it just seems hard to believe that after 8 months they still cannot provide a delivery date.

I waited 3 months for my style which I got last May , now I am upgrading to a Premier 4x4 version with a projected 6 months wait.

I would think that people who have waited a long time need to get in touch with the press etc to try and get some action...a bit of bad press would I think get Hyundai

at least to spell out what the hell is going on...they must surely be losing sales because of the long delay ?

Hyundai ix35 - Delivery? - barkeyo

And the wait goes on and on and on......

Check in with my lease company on a monthly basis, just to see whether I've hit jackpot in the Hyundai lottery. However it seems as though my numbers are more likely to come up in the National Lottery, than the Hyundai one.

So no information, no compensation, just a shrug and a 'we're sorry for the wait'. Maybe they should re-name their 'Customer Service' department.

Hyundai ix35 - Delivery? - silenceisnotgolden

Hi everyone

Yes, still waiting & waiting as well. So boring isn't it? 31 weeks now & no build date on the horizon according to Hyundai Customer Services. They probably think I am a pain contacting them as often as I do but do I care! No, I just want the car like all of you do. Tony Whitehorn never responds to e-mails personally either. I cannot believe the situation we are all in & do they care a damn, obviously not.

I am convinced, despite Customer Services assurances otherwise, the delivery wait is getting longer/cars are not being made in strict date order placed. Perhaps its me being paranoid over the whole shambles of this unenviable & traumatic experience of purchasing an 'IX35'.

Hyundai ix35 - Delivery? - Craigdm

I must have been very lucky as I got mine inside 2 weeks simply by emailing all the local dealers and asking for their best deal. Now done 12K miles and averaging 40mpg.

I was thinking of a change though and was hoping that the lack of supply would continue for a while in the hope that it will keep the used prices up.

How much do you think I'd get for my White Premium Diesel as a p/x ?

Hyundai ix35 - Delivery? - johnnybgoode

I must have been very lucky as I got mine inside 2 weeks simply by emailing all the local dealers and asking for their best deal. Now done 12K miles and averaging 40mpg.

I was thinking of a change though and was hoping that the lack of supply would continue for a while in the hope that it will keep the used prices up.

How much do you think I'd get for my White Premium Diesel as a p/x ?

are you not happy with it ? what will you change it for
Hyundai ix35 - Delivery? - Craigdm
Really quite happy with it, especially now it's properly run in and averaging above 40mpg!
But I've had it for a year now and hoped that the lack of demand and the price increase would mean that I could get out of it without losing too much dosh.
Quite fancy another Juke. Wifey has a turbo that goes like stink, but I might need a diesel as 30mpg is a bit hard to take when you do 700 miles a week.
Hyundai ix35 - Delivery? - kwp

After yet another start to the month without any sign of the car , i think both Hyundai UK and the dealers have got us over a barrel. They obviously don't care if we cancel because a) they can sell all the cars they can get b)they can charge the new price for cars ordered pre-increase c) worst of all us the poor punter will have to pay 20% VAt if we decide to buy another make (which we would have avoided if deliveries had been met). I have the distinct impression that if I rang up and asked for my deposit back no one would worry and the only loser would be me, 9 months waiting and having to start looking for a motor all over again.

Hyundai ix35 - Delivery? - johnnybgoode

After yet another start to the month without any sign of the car , i think both Hyundai UK and the dealers have got us over a barrel. They obviously don't care if we cancel because a) they can sell all the cars they can get b)they can charge the new price for cars ordered pre-increase c) worst of all us the poor punter will have to pay 20% VAt if we decide to buy another make (which we would have avoided if deliveries had been met). I have the distinct impression that if I rang up and asked for my deposit back no one would worry and the only loser would be me, 9 months waiting and having to start looking for a motor all over again.

Surely now must be the time to take this up with the likes of Watchdog etc

Hyundai ix35 - Delivery? - madf

If you have paid cash, you should be paid interest.

Hyundai ix35 - Delivery? - websharon

Cancelled order for 4wd on Friday after waiting since the 16th of June and decided to go for a Ford Grand c Max also looked at a Citroen Grand C4 Pisacco. Spoke to another Hyundai Dealer who indicated that not only issues with 2L but also 4wd transmission and 4wd orders would not be built - they were waiting for a demo 4wd from 28th of April. So think if you want to wait for a Hyundai you might want to look at the new Antara from Vauxhall - built time 12 weeks - at least Vauxhall have customer Service someting Hyundai DO NOT........... Anyway would I buy a Hyundai .... I do not think so.

Hyundai ix35 - Delivery? - kwp

After waiting nearly 9 months and still no sign of my car, today I received a remarkable and very generous offer from Hyundai UK. Because the main reason for the delay is the 2 litre engine and 4wd spec they are willing to supply a 1.7 litre version through my dealer which I will have to purchase before the end of March and then return it at no financial penalty in exchange for my original order when it eventually arrives.This means in effect I will get to own 2 new cars this year. This offer it seems is only available to those who have waited the longest (200 customers apparently)so I would imagine only orders before June last year.My dealer was a little surprised when I faxed the letter down to him but is now pulling out all the stops to get a car on its way. So even though I will not have the exact spec I want at least I will be able to drop my existing motor and have an IX35 to use until my original order is completed.

So well done Hyundai .

KWP

Hyundai ix35 - Delivery? - Collos25

In the German magazine "autobild" this week there is an article about the long wait for this model only beaten by the VW Touran which is sold out for this year that comes from Mexico apparantly.So the UK is not the only problem with delivery.

Hyundai ix35 - Delivery? - colinh
Auto Express (16-03-11) have also caught up with the story, highlighting reader with 12 month wait.

Also Nissan Juke - 8 months
Skoda Octavia Estate - 9 months
Volkswagen Passat CC - 9 months

Hyundai ix35 - Delivery? - Avant

"Auto Express (16-03-11) have also caught up with the story, highlighting reader with 12 month wait."

Yes indeed, that's the OP on this thread. He makes the point very well. There seems to be a shortage of particular diesel engines: my new Octavia estate, a petrol, was delivered (factory order) in exactly the 12 weeks forecast by the dealer.

Hyundai ix35 - Delivery? - Maltese

A result from Hyundai KWP. For them to offer that must mean there is a long delay ahead of us all!

How long ago was yours ordered? Perhaps they may make similar offers to others in the coming months.

Hyundai ix35 - Delivery? - kwp

ordered it 3rd week of june last year and changed spec to add media pack on 6th august.

Have had a series of polite and well meaning phone calls and e mails in response to my enquiries over the last few months but nothing to indicate even a vague delivery date,so as you can imagine I was amazed when their letter arrived on Weds morning. I think they must have made the offers public because I see there is an item on the Honest john newspage about it.

KWP

Hyundai ix35 - Delivery? - karen2317
My worry with this offer is that the 2L 4WD won't materialise for those of us that accept the 1.7?
Anyone got any idea of how long the wait is if you're 16th in the queue?

Edited by karen2317 on 18/03/2011 at 13:03

Hyundai ix35 - Delivery? - DtV
I'm 8th on the back order list; last update from dealer is 4 to 6 months wait, I asked another dealer what the current waiting time is and he told 6 months, thats before they stopped taking new 2.0 L orders. I am accepting the offer, get my car next week :-).
Da.

Edited by DtV on 18/03/2011 at 14:49

Hyundai ix35 - Delivery? - Maltese

I'm intrigued. When were 8th and 16th places ordered?

Hyundai ix35 - Delivery? - karen2317
16th in queue - ordered 3rd July 2010 - casa white with media pack
Hyundai ix35 - Delivery? - karen2317
Da, when were you told 4-6 months?
Hyundai ix35 - Delivery? - DtV
I had an email from my Dealer early March telling me the wait could be up to a 4 to 6 monts; my car order was placed in August Machine Silver.

Hyundai Customer service told me this around the same time:-
"I must advise that the factory has commenced production on the back orders for the 2 litre engines. They are currently working on orders taken in the U.K from April 2010. Due to the number of orders outstanding worldwide the U.K are not guaranteed the production of 2 litre engines each month."

We must be aware that the delays are not just for the UK but worldwide. I was almost at the point at looking at other 4x4s, Vauxhall Antara has just had a face lift and a new 2.2 L engine which has reduced the road Tax band.

Dan.
Hyundai ix35 - Delivery? - karen2317

Do you know where your dealer is getting his info from cause whenever I speak to Hyundai Customer services they just tell me that they haven't got any idea of how long it is likely to be.

My problem is now that my dealer has had his Hyundai franchaise taken away so I can't seem to get any info from anywhere.

Have you seen the price of the Antara though - I think its a bit pricey for what it is!

Hyundai ix35 - Delivery? - DtV
Karen,

I don't know where he's getting his info from, he may be making it up for I know. Sorry I can't be anymore help.

Dan.
Hyundai ix35 - Delivery? - Ellie65

I vaguely remember ordering a 4x4 ix35 with both packs at the end of march 2010, by october and numerous phone calls and arguments we cancelled and went for mitsubishi, last week we received a letter from the dealer ( in error i might add) we ordered the ix35 from stating our car still hadnt got a build date so i am so glad that we didnt wait, It was a lovely car to test drive but the waiting times dont seem to be getting any shorter

Hyundai ix35 - Delivery? - DtV

I accpeted the Hyundai offer to buy a 1.7 Diesel while I wait for my 4x4 to be built; collected the car yesterday (31st March).

So I have a 1.7 Style until my 2.0 4x4 Style is built and I all I to pay is the difference between the 1.7 and the price agreed last August for my 2.0; which is currently around £1000 less than the current new price. Glad I took up the offer, it's a really nice car to drive.

Dan..

Hyundai ix35 - Delivery? - kwp

Took delivery of my 1st new IX35 of the year yesterday ( a 1.7 Premium in stunning infra-red) and must say very chuffed at present. Feel it will be quite a while before my original order of 2.0litre 4WD with Media pack becomes available but Hyundai have really done themselves proud with supply of these ''temporary ''cars. Obviously some customers are going to get used to the car and possibly not bother with their original order but as long as we all look after our motors we can hand them back and have our chosen model with no financial penalty.Another plus for Hyundai is that they will have created a pool of low mileage IX35s for the used market over the next few months. The other half was a bit nervous about driving an SUV but after a few miles last night she drove us both to work this morning an feels totally relaxed with it (just hope I can get behind the wheel tonight).

So, with 58 miles covered so far I am very pleased with every aspect of the car and it really is a joy to drive.

Hyundai ix35 - Delivery? - carazy

Took delivery of new 1.7 Premium in machine silver last Thurs (31/3/11) having taken up HUK offer. Dealer tells me my original order is now due to be in build this month and delivery May - but am not holding my breath. I believe this is a genuine attempt by Hyundai to alleviate a problem that they didn't see coming. I believe thay genuinely expected sales to be 2wd on the smaller engines, similar to the Nissan QQ. They have been caught out worldwide with demand for the 4wd. Build a better mousetrap and all that.......

Big remaining problem is that I need the 2.0 litre for caravan towing (sorry those of you who dislike caravans - but I guarantee I will never hold up a queue!) so it's not all good news

So far the car is very good. Still on the 600 mile "break-in" - I believe it is important. A few issues, like auto locking not working, HAC questionable. This car has a hard act to follow. A 10 year old Subaru Forester that still had ride quality and roadability far better than many newer designs. The ix35 does not match it in some areas - but me and the family decided it was best of the bunch having checked out VW, Ford, Skoda, Peugeot, Mitsi, Nissan and various others.

This is my first post on any forums - let's see if I have started any contentious issues!!

Hyundai ix35 - Delivery? - RT

If the IX35 is like the Santa Fe, there are several options in the HALO software for auto locking and for auto unlock. Sadly many Hyundai dealers don't seem to bother asking the customer which options they want! My Santa Fe autolocks at 20mph which is fine but doesn't auto unlock until the ignition key is removed - I'll get it changed soon to unlock as soon a Park is engaged.

Like "carazy", I've switched from Subaru to Hyundai, in my case from Outback to Santa Fe, and I'm enjoying the Santa Fe's handling which is very like the high-riding Subaru versions, more so than a 2011 Subaru Outback which has gone transcontinental and soft.

Hyundai ix35 - Delivery? - Doccox

Prepayment for car - claim for loss of interest and other costs

A claim to that effect has been made - plus additional travel to the dealer ( 120 mile round trip) to review the 1.7L option ( no offer of "free car" until 2L made) and another trip to discuss /review possible compensation.

Cannot get any straight answer as to Hyundai compensation policy - whether this is by length of wait , or in our case , financial losses due to having paid up front/consequential losses in sorting the problem

No we are not total muppets we were led to believe a " reasonable delivery" was highly probable - no mention of the Honest John reported nightmares.

Caveat Emptor rules!

Edited by Doccox on 02/04/2011 at 15:01