Hiya everyone, I’m really in need of some advice before it drives me and my fella totally bonkers!! (It’s a long one, so bare with me!)
My fella has a 2016 (65 plate) Peugeot 308 1.2 puretech 130 allure auto, which he has had on finance from Arnold Clark for almost 12 months. When he got it, it had done a little over 17,000 miles and is now just under 30,000. Within 3 months of him having the car in May 2019 it encountered a fault which ended in him having the spark plugs changed (no biggie) and it then drove with no real issues until around September 2019.
It was having issues with loosing power, the revs were jumping all over the place when idling and it would randomly cut out when sat at traffic lights, roundabouts etc (caused a few hairy moments to say the least!) he took it to a garage and they diagnosed faulty spark plugs (again) and coil packs and he had the work done. Within a few weeks it was playing up again, cutting out, especially when in reverse, not changing gear when it should be, no power when putting his foot down, and constantly saying the oil level is low (I mean topping up a litre and within 2-3 days it’s saying it’s low again) but with no visible leaks. He’s now resorted to taking the car into Peugeot to see what the problem is. They did their diagnostics and the fault code for ‘destruction of the timing belt’ was thrown up, which has resulted in them giving us a quote for nearly £3000, to which we both nearly died.
Now, here is the interesting part, with us having to constantly top the oil up, we obviously consulted the manual and used Halfords car oil checker to which it said use 0w-30w grade oil, which we always have and always used the same manufacturer. On one occasion we were away from home late at night and our only option was to use 5w-30w instead, but it was the same manufacturer of oil. We divulged this information to Peugeot to which they have said it’s our fault the engine is in the state it’s in as we have used the wrong oil, and proceeded to show us the service manual where it says for a ‘1.2 puretech turbo’ only 0w-30w is to be used.
Now my biggest issue with this is, NOWHERE on any paperwork from the finance company, on the logbook, insurance documents or even the service schedule provided by Peugeot does it state this car has a turbo, so unless we were mechanically minded (which we’re not) we would not know, and have followed the oil recommendations for a ‘1.2 puretech’ as it states on all the paperwork. And secondly, SURELY using 5w-30w oil is not going to cause catastrophic failure of the engine as Peugeot are trying to say?! We’re taking it to another garage tomorrow for a second opinion, but if anyone could give me any advice as to whether I can take this up with Peugeot, or the finance company as in my opinion a car of this age shouldn’t be having this kind of breakdown. Thanks
(Edit: paras inserted so that people don't lose the will to live.)
Edited by Avant on 05/02/2020 at 20:53
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