I have no idea what possesses all these designers to muddle these quite separate functions. I've never seen any evidence of customers asking for it.
Cost.
Each button or knob costs money. Software, once written, costs minimal extra to fit to cars.
One of the reasons I chose my 2017 Hyundai Tucson was that it still had a row of buttons for satnav, phone and radio and wasn't all touch screen like some competitors.
True, but imagine how many sales they lose by peeing off customers (especially older ones, who actually have most of the money these days) with an excuse of saving a few hundred quid, when ergonomically and from a safety perspective, buttons and dials are far better.
I'm glad Mazda have stuck with this ergonomic approach, which has also resulted in the interiors of their latest cars being very pleasant to be in and look at. Now if only they'd get their latest engines right...(from a 14yo Mazda car owner).
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