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Honda Jazz - Cracked tyres - argybargy

Maybe I should have spotted this myself, but...

My nice new (used) Jazz needs four tyres, sooner rather than later. When I picked it up from a dealership that sounds a bit like Heavens Bagshaw, I briefly checked the tread (which was good on all four) but didn't look closely at the sidewalls (I need glasses but generally refuse to wear them unless reading or writing).

Well, I noticed the other day that one tyre was losing air, so I took it to my local indy for a butcher's. He pointed out that the sidewalls of all four tyres are cracked, and indeed one has cracks in the tread. The reason for this, apparently is that with the car having done so little mileage over its four and a half years of life, and having spent a lot of time standing still, the rubber has lost its suppleness and flexibility through lack of use, leading to brittleness and cracking. Not something I'd heard of before, but it kind of makes sense.

So thanks again to the dealer for yet another unanticipated expense. I haven't decided yet whether to ask Bagshaw to contribute, but to be perfectly honest I would rather swallow the cost myself than get involved further with a company that makes inertia look rapid.

Honda Jazz - Cracked tyres - RT

The dealer may agree to replace them, but likely to fit cheap Ditchfinders - that may also apply if they just agree a contribution.

For me the tyre brand & specification are important so I'd bite the bullet and replace them myself.

Edited by RT on 06/02/2018 at 08:28

Honda Jazz - Cracked tyres - KB.

Has to be worth asking ... or even, demanding? Obviously you'd speak to the manager telling him[her] of your disapproval. Nothing to lose. If ditchfinders were offered then you'd then negotiate until you achieved a sensible solution.

Do it, and soon.

Honda Jazz - Cracked tyres - badbusdriver

Very annoying argy but i think i'd agree with RT.

What is the size of the tyre?. I usually buy mine through ebay then get a local garage to fit them.

Honda Jazz - Cracked tyres - Brit_in_Germany

Also what make of tyre? Some Dunlops are known to suffer from cracking and Dunlop will generally refund a portion of the cost depending on the amount of wear.

Honda Jazz - Cracked tyres - oldroverboy.

I would remind Heavens bashaw that the car should not have been sold with the tyres in that condition.

Get Trading standards involved asap, and HJ,,,,

Honda Jazz - Cracked tyres - argybargy

Very annoying argy but i think i'd agree with RT.

What is the size of the tyre?. I usually buy mine through ebay then get a local garage to fit them.

Sorry BBD, missed this in my rush to answer contributions. They're 175/65/15s, 84H, Michelin Energy Savers.

70-something quid on Blackcircles, £76 at my local indy, so nothing in it by the time you factor in driving to the nearest Blackcircles fitting centre.

Edited by argybargy on 06/02/2018 at 10:49

Honda Jazz - Cracked tyres - Andrew-T

It's not unknown for dealers to swop moveable parts between cars if they have time, but I would have thought a whole set of wheels might be too much.

Have you checked the make-dates on those tyres? Are they the originals, and if so (a) how old is the car, (b) do they all have the same date, (c) are they older than the car? If (b) or (c) there may have been some dodgy business?

Honda Jazz - Cracked tyres - argybargy

Thanks all for your replies.

All four tyres are Michelin Energy Savers, which I'm pretty sure are the originals and which is the brand of tyre I would have chosen myself. I had one fitted yesterday to replace the punctured original.

I won't allow them or anyone else to fit rubbish, so I'm waiting to speak to their customer service people and when I do, I'll be asking for a contribution towards the cost of four new tyres. Otherwise yes, I'll get Trading standards involved because not only did they sell a car with dodgy tyres, but the rear ones were significantly underinflated: both around 1.35 bars when they should have been 2.2.

Another factor which peeved me enormously and which I haven't yet mentioned was that the car was originally on sale at a dealership in Scotland, and I asked them to move it to a dealership near to us in North Wales. Instead of transporting it on the back of a wagon, it was driven down here, a distance of around 200 miles. Fair enough if they didn't have a sufficient number of cars which had been ordered by customers to make the case for using a transporter.However, when we actually went to view it at the local dealership, the odometer was showing an additional 300 plus miles. So presumably Chummy went for a jaunt on the way back instead of bringing it straight here.

Edit: Andrew, I'll have a look at the tyres and check the make date, though I am pretty sure they are the originals and the same tyres which were on the car when we first saw it. .The alloys are in really good nick, fortunately, so its not all bad news.

Edited by argybargy on 06/02/2018 at 10:21

Honda Jazz - Cracked tyres - pd

.However, when we actually went to view it at the local dealership, the odometer was showing an additional 300 plus miles. So presumably Chummy went for a jaunt on the way back instead of bringing it straight here.

When cars are driven delivered they rarely go point to point. They tend to work out complicated routes where they will have picked up and dropped other drivers in various locations. Sometimes the driver also picks the car up late, goes home, and then sets off early in the morning. If your last pick-up is 7.00pm you probably don't want to drive it 200 miles then come back home....

Honda Jazz - Cracked tyres - argybargy

.However, when we actually went to view it at the local dealership, the odometer was showing an additional 300 plus miles. So presumably Chummy went for a jaunt on the way back instead of bringing it straight here.

When cars are driven delivered they rarely go point to point. They tend to work out complicated routes where they will have picked up and dropped other drivers in various locations. Sometimes the driver also picks the car up late, goes home, and then sets off early in the morning. If your last pick-up is 7.00pm you probably don't want to drive it 200 miles then come back home....

Well, its not the worst aspect of this experience, but added to everything else it does stick in the craw. My B Max had racked up another 300 since initially being valued, but they did get me back for that. Not on mileage, but on number of owners.

Honda Jazz - Cracked tyres - pd

If the tyres are to MOT standard and not considered dangerous then the dealer has, technically, done nothing wrong.

On a 5 year old car then 5 year old tyres are quite acceptable and all that entails about them.

However, it is rather poor customer service in particular if you paid full retail so I'd go back to them, explain the situation and at the very least try and get a contribution from them.

Honda Jazz - Cracked tyres - argybargy

I will, thanks.

The guy at the indy said they're not an MOT failure, but may be an advisory at the discretion of the tester. So they're clearly sailing close to being "not fit for purpose".

Needless to say, significantly under inflated tyres are definitely a safety risk.

Honda Jazz - Cracked tyres - nellyjak

If the tyres are to MOT standard and not considered dangerous then the dealer has, technically, done nothing wrong.

On a 5 year old car then 5 year old tyres are quite acceptable and all that entails about them.

However, it is rather poor customer service in particular if you paid full retail so I'd go back to them, explain the situation and at the very least try and get a contribution from them.

In principle I agree.....but I never let tyres go more than 5 years irrelevant of what tread might be left on them...at 5 years, they've done enough.!

I once turned down a lovely MX5 (private sale) because of cracked tyre sidewalls...even though they were technically legal and had passed the MOT..the seller just couldn't quite understand my concern..and the fact that I would have to lay out a couple of hundred quid on replacing all four tyres.

He wouldn't take that into consideration on the price of the car and so we agreed to disagree...and I walked.

Honda Jazz - Cracked tyres - argybargy

If the tyres are to MOT standard and not considered dangerous then the dealer has, technically, done nothing wrong.

On a 5 year old car then 5 year old tyres are quite acceptable and all that entails about them.

However, it is rather poor customer service in particular if you paid full retail so I'd go back to them, explain the situation and at the very least try and get a contribution from them.

In principle I agree.....but I never let tyres go more than 5 years irrelevant of what tread might be left on them...at 5 years, they've done enough.!

I once turned down a lovely MX5 (private sale) because of cracked tyre sidewalls...even though they were technically legal and had passed the MOT..the seller just couldn't quite understand my concern..and the fact that I would have to lay out a couple of hundred quid on replacing all four tyres.

He wouldn't take that into consideration on the price of the car and so we agreed to disagree...and I walked.

The way it was explained to me was that around town, where they wouldn't get too hot, the cracked tyres would probably be fine. But take them on the motorway and get them REALLY hot and you might end up in Hard Shoulder Land at best. Not worth the risk.

Honda Jazz - Cracked tyres - Andrew-T

<< In principle I agree.....but I never let tyres go more than 5 years irrelevant of what tread might be left on them...at 5 years, they've done enough.! >>

We've had this discussion before in other threads. If you decide the fifth anniversary of the date-code on your tyres means they are only fit for the skip, that is your decision of course, but there is no scientific rationale behind it. A car which has exposed its tyres to a lot of sun all its life, may well need tyres earlier. One which stays under cover, preferably cool and with tyres correctly inflated, will not. MoT testers won't know, they may only notice cracking and report it. Tyre rubber does not degrade at a predetermined rate.

Honda Jazz - Cracked tyres - nellyjak

<< In principle I agree.....but I never let tyres go more than 5 years irrelevant of what tread might be left on them...at 5 years, they've done enough.! >>

We've had this discussion before in other threads. If you decide the fifth anniversary of the date-code on your tyres means they are only fit for the skip, that is your decision of course, but there is no scientific rationale behind it. A car which has exposed its tyres to a lot of sun all its life, may well need tyres earlier. One which stays under cover, preferably cool and with tyres correctly inflated, will not. MoT testers won't know, they may only notice cracking and report it. Tyre rubber does not degrade at a predetermined rate.

As you say..personal choice...and I'm prepared to pay the price of knowing I have good rubber beneath me.

It maybe a little anal..it may not fit the rationale you speak of..but it's a philospohy I've always applied.

After 5 years...they go.!

Honda Jazz - Cracked tyres - John F

My nice new (used) Jazz needs four tyres......... I briefly checked the tread (which was good on all four)

Well then, it doesn't need new tyres after merely five years. A bit of superficial cracking is neither here nor there. At pressures less than a half flat bicycle tyre they are hardly likely to 'blow-out'. Take the advice of tyremongers with a pinch of salt - they are in the business of selling and rapidly fitting as many as they can.

... I noticed the other day that one tyre was losing air

Find out where from. If you can't spot a nail (and they can be almost undetectable if vandalised with a nail gun) put a squirt of Fairy liquid in a cup of water and paint it all over - watch for bubbles. If none, paint round the rims to check for rim leakage. Then get it mended by a back street second-hand tyre fitter.

I bet most caravan owners have old cracked tyres, and my TR7 tyres, although hardened, were still legal and satisfactory when I changed them at 23yrs old.

Honda Jazz - Cracked tyres - argybargy

My nice new (used) Jazz needs four tyres......... I briefly checked the tread (which was good on all four)

Well then, it doesn't need new tyres after merely five years. A bit of superficial cracking is neither here nor there. At pressures less than a half flat bicycle tyre they are hardly likely to 'blow-out'. Take the advice of tyremongers with a pinch of salt - they are in the business of selling and rapidly fitting as many as they can.

... I noticed the other day that one tyre was losing air

Find out where from. If you can't spot a nail (and they can be almost undetectable if vandalised with a nail gun) put a squirt of Fairy liquid in a cup of water and paint it all over - watch for bubbles. If none, paint round the rims to check for rim leakage. Then get it mended by a back street second-hand tyre fitter.

I bet most caravan owners have old cracked tyres, and my TR7 tyres, although hardened, were still legal and satisfactory when I changed them at 23yrs old.

I understand the point about "tyremongers", but I happen to trust this particular garage. I've already had the punctured tyre replaced, so if tyremongers they are, they've already got me on that one.

The others are just as bad but not losing air. However, although I have owned cars in the past which have had or developed cracked tyres, even to an untutored eye these do look to me like a particularly bad example. As said above, my own fault for not spotting it, but should they have been sold like this?

Honda Jazz - Cracked tyres - argybargy

I've spoken to one of Heavenly Bagshaw's customer service representatives, and she has promised to raise the tyre issue with the dealership. So I'll wait to hear, and will update the forum if and when I do.

Many thanks for your observations thus far.

Honda Jazz - Cracked tyres - skidpan

All four tyres are Michelin Energy Savers, which I'm pretty sure are the originals and which is the brand of tyre I would have chosen myself.

There is a get out of jail free (almost) card for your relative.

About 5 years ago I bought 4 16" wheels on e-bay for my BMW, fed up with the 17" wheels, the 16" ones with winter tyres were so much better. The insurance company were fine about it even with regards to fitting non run flat tyres providing all 4 matched.

The wheels were adertised as being perfect except for a small scrratch on one (photo on the listing) and teh tyres having a minimum of 6mm tread and all being Michelin Energy Savers. I won them for an unbelieveably cheap £180 and the seller was not happy. He asked me to pay £250 so I threatened to open a case. He quickly changed his mind and I agreed to pay £200 cash if he delivered them (it was a £140 mile round Trip). When he arrived all was (well appeared to be) as listed so paid.

Next day I spotted that the tyres all had fine cracks on the inside sidewalls yet were only 4 years old according to the date code. Obviously not sun damage and not too upset since the wheels had cost me about what I had expected to pay and as listed were imaculate, essentially I had got 4 free knackered tyres.

Since it was already September I decided to wait until spring to fit them and then deccide what to do about tyres plus keep an eye out for bargains over the winter. But one boring lunchtime at work I found Michelins phone number (in Birmingham) and spoke to chap in technical. He told me that providing the date code was within 6 years the tyres were still under guarantee. Suggested I took the wheels to ATS who would remove the tyres FOC and send them back to Michelin. Obviously they could at this time fit new tyres but I did not need them. Did as suggested, the manager moaned claiming they did not get paid for the work by Michelin but that was not my problem.

To my surprise a few weeks later I received a letter saying that the tyres were indeed faulty and I would be receiving a cheque in a few days, no indication of the amount but anything was a bonus. When the cheque arrived it was for £196, (based on the cost of a tyre and the percentage of tread left) £16 more than I had paid, made the wheels an absolute baragain.

Never did use the wheels, sold the BMW and bought the Leon, sold wheels on e-bay for £160.

So get in touch with Michelin immediately, free tyre perhaps?

Honda Jazz - Cracked tyres - argybargy

All four tyres are Michelin Energy Savers, which I'm pretty sure are the originals and which is the brand of tyre I would have chosen myself.

There is a get out of jail free (almost) card for your relative.

About 5 years ago I bought 4 16" wheels on e-bay for my BMW, fed up with the 17" wheels, the 16" ones with winter tyres were so much better. The insurance company were fine about it even with regards to fitting non run flat tyres providing all 4 matched.

The wheels were adertised as being perfect except for a small scrratch on one (photo on the listing) and teh tyres having a minimum of 6mm tread and all being Michelin Energy Savers. I won them for an unbelieveably cheap £180 and the seller was not happy. He asked me to pay £250 so I threatened to open a case. He quickly changed his mind and I agreed to pay £200 cash if he delivered them (it was a £140 mile round Trip). When he arrived all was (well appeared to be) as listed so paid.

Next day I spotted that the tyres all had fine cracks on the inside sidewalls yet were only 4 years old according to the date code. Obviously not sun damage and not too upset since the wheels had cost me about what I had expected to pay and as listed were imaculate, essentially I had got 4 free knackered tyres.

Since it was already September I decided to wait until spring to fit them and then deccide what to do about tyres plus keep an eye out for bargains over the winter. But one boring lunchtime at work I found Michelins phone number (in Birmingham) and spoke to chap in technical. He told me that providing the date code was within 6 years the tyres were still under guarantee. Suggested I took the wheels to ATS who would remove the tyres FOC and send them back to Michelin. Obviously they could at this time fit new tyres but I did not need them. Did as suggested, the manager moaned claiming they did not get paid for the work by Michelin but that was not my problem.

To my surprise a few weeks later I received a letter saying that the tyres were indeed faulty and I would be receiving a cheque in a few days, no indication of the amount but anything was a bonus. When the cheque arrived it was for £196, (based on the cost of a tyre and the percentage of tread left) £16 more than I had paid, made the wheels an absolute baragain.

Never did use the wheels, sold the BMW and bought the Leon, sold wheels on e-bay for £160.

So get in touch with Michelin immediately, free tyre perhaps?

Thanks for that. Not sure how we'd manage without three tyres while they're being checked by Michelin, one having already been replaced, but certainly food for thought.

Whether I follow your example and call Michelin depends on which road I intend to go down: allowing the dealer to inspect the car and decide whether the tyres can be replaced under warranty, or just dealing with the issue myself subject to the vagaries of my finances.

Its booked into the dealership next week so they can have a look at the tyres, but I'm still unsure as to whether I want to leave it with them, even for just a couple of hours.

Honda Jazz - Cracked tyres - Bolt

All four tyres are Michelin Energy Savers, which I'm pretty sure are the originals and which is the brand of tyre I would have chosen myself.

There is a get out of jail free (almost) card for your relative.

About 5 years ago I bought 4 16" wheels on e-bay for my BMW, fed up with the 17" wheels, the 16" ones with winter tyres were so much better. The insurance company were fine about it even with regards to fitting non run flat tyres providing all 4 matched.

The wheels were adertised as being perfect except for a small scrratch on one (photo on the listing) and teh tyres having a minimum of 6mm tread and all being Michelin Energy Savers. I won them for an unbelieveably cheap £180 and the seller was not happy. He asked me to pay £250 so I threatened to open a case. He quickly changed his mind and I agreed to pay £200 cash if he delivered them (it was a £140 mile round Trip). When he arrived all was (well appeared to be) as listed so paid.

Next day I spotted that the tyres all had fine cracks on the inside sidewalls yet were only 4 years old according to the date code. Obviously not sun damage and not too upset since the wheels had cost me about what I had expected to pay and as listed were imaculate, essentially I had got 4 free knackered tyres.

Since it was already September I decided to wait until spring to fit them and then deccide what to do about tyres plus keep an eye out for bargains over the winter. But one boring lunchtime at work I found Michelins phone number (in Birmingham) and spoke to chap in technical. He told me that providing the date code was within 6 years the tyres were still under guarantee. Suggested I took the wheels to ATS who would remove the tyres FOC and send them back to Michelin. Obviously they could at this time fit new tyres but I did not need them. Did as suggested, the manager moaned claiming they did not get paid for the work by Michelin but that was not my problem.

To my surprise a few weeks later I received a letter saying that the tyres were indeed faulty and I would be receiving a cheque in a few days, no indication of the amount but anything was a bonus. When the cheque arrived it was for £196, (based on the cost of a tyre and the percentage of tread left) £16 more than I had paid, made the wheels an absolute baragain.

Never did use the wheels, sold the BMW and bought the Leon, sold wheels on e-bay for £160.

So get in touch with Michelin immediately, free tyre perhaps?

Thanks for that. Not sure how we'd manage without three tyres while they're being checked by Michelin, one having already been replaced, but certainly food for thought.

Whether I follow your example and call Michelin depends on which road I intend to go down: allowing the dealer to inspect the car and decide whether the tyres can be replaced under warranty, or just dealing with the issue myself subject to the vagaries of my finances.

Its booked into the dealership next week so they can have a look at the tyres, but I'm still unsure as to whether I want to leave it with them, even for just a couple of hours.

My Civic new came with Michelin energy savers and I found them to be noisy, but they cracked at around 20k mark.

but they also didnt (imo) last long- 25k miles- and had to replace, but heard the turanzas were quieter so bought them to replace, they are better all round so it may just be the tyres, personaly I do not think much of the Michelin and wouldn`t have again

Honda Jazz - Cracked tyres - joegrundy

My son has a Dacia Sandero 1.2, bought in June 2015, with 26k miles. He is an enthusiastic driver , as am I when I've driven it.

We'd noticed that front tyres needed changing, so he borrowed my car and I took his into my local trusted indy. Up on ramp, found noticeable splits/cracks between treads on rear tyres, though plenty of tread left.

Also found front pads/discs worn, reasonable for the mileage.

So, four tyres, pads and discs, total £330. Very reasonable, I thought, especially as my grand-daughters (8 and 6) travel in this car. This is what grand-dads do.

Honda Jazz - Cracked tyres - bazza

Well, I noticed the other day that one tyre was losing air, so I took it to my local indy for a butcher's. He pointed out that the sidewalls of all four tyres are cracked, and indeed one has cracks in the tread. The reason for this, apparently is that with the car having done so little mileage over its four and a half years of life, and having spent a lot of time standing still, the rubber has lost its suppleness and flexibility through lack of use, leading to brittleness and cracking.

..................................... I don't agree with that conclusion by your tyre man, it's an opinion not substantiated. I have a similar low mileage 6 year old car, the rears are original Continentals and they are absolutely fine. I changed the fronts as i wanted more tread on them before winter.

I have a 17 year old trailer sitting around with original tyres, which are not cracked and still serviceable for local trips to the dump, however I do intend to replace them as a precaution. But i would follow Skidpan's advice, i reckon they're faulty.

cheers and enjoy the Jazz

Honda Jazz - Cracked tyres - Smileyman

This happened to Mrs S a few yearts ago when her Mazda 2 car was in for service and MOT .. garage said the car must have a lot of time sitting in the sun .... (make of that as you wish!) anyway, they called Mrs S and told her the problem and gave a quote for some budget tyres at a cost of xxxx to fit ... Mrs S agreed than called me. I went ballistic with the garage and in the end they fitted Continental branded tyres, similar to factory fit. I also price checked them against the usual UK tyre retailers ... if the car had not needed the MOT I'd have purchased tyre online myself, would have been cheaper.

Next time tyres are purchased for this car will be looking at the CrossClimate, the extra ability in winter will be a great source of comfort.

Honda Jazz - Cracked tyres - argybargy

Thanks for the further comments and observations.

I'll seek an opinion from another tyre fitting establishment before deciding what to do.

There are one or two around here which I wouldn't necessarily dismiss as your typical "tyremonger" (as John called them) and who (hopefully) can give me an honest analysis of the state and serviceability of these tyres.

If this second opinion concurs with the first, then off to the dealer I go, but I may just give Michelin a call first.