Renault reduce warranty

Honest John Back Room » Motoring discussion
What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
View Threaded
Fri 2 Feb 2018 16:52
Renault reduce warranty - daveyK_UK

From 4 years 100,000 miles to 3 years 60,000 miles

bad decision from a brand with an unreliable reputation

Reply | Report as offensive | Link
Fri 2 Feb 2018 17:05
Renault reduce warranty - Steveieb
Says it all !
Reply | Report as offensive | Link
Fri 2 Feb 2018 17:46
Renault reduce warranty - oldroverboy.

Warranty costs too high.

Don't improve the product?

Reply | Report as offensive | Link
Fri 2 Feb 2018 17:50
Renault reduce warranty - movilogo

Cars are either good or French :-o)

Reply | Report as offensive | Link
Fri 2 Feb 2018 17:55
Renault reduce warranty - Mr Carrot Cake

Cars are either good or French :-o)

Vauxhall? Fiat?

Edited by Mr Carrot Cake on 02/02/2018 at 17:56

Reply | Report as offensive | Link
Fri 2 Feb 2018 20:41
Renault reduce warranty - gordonbennet

I wonder if an exceptionally high proportion of Renault sales are either to lease/fleet or PCP deals, especially compared with Hyundai/Kia and possibly Toyota who may have more private sales where the buyer is on for the longer term.

3 years is the usual term of the rentacar scene whatever term is used, if the vast majority of new cars users won't be affected then sales shouldn't be, the few lost due to the change will probably be made up for many times over by not having to fix the faults in year 4 or over 60k.

Reply | Report as offensive | Link
Fri 2 Feb 2018 21:14
Renault reduce warranty - Mr Carrot Cake

Maybe, but it's going to put of fleet buyers if they are seen as unreliable.

Reply | Report as offensive | Link
Fri 2 Feb 2018 22:00
Renault reduce warranty - Falkirk Bairn

Porsche is a 2 year warranty - shows the confidence in their quality!

Ford is 12 month warranty & 2 years "insurance warranty" fo free - i.e. watered down cover!

Reply | Report as offensive | Link
Sat 3 Feb 2018 07:07
Renault reduce warranty - expat

Maybe, but it's going to put of fleet buyers if they are seen as unreliable.

It is going to affect the resale value and that will put off fleet buyers.

Reply | Report as offensive | Link
Fri 2 Feb 2018 22:53
Renault reduce warranty - Finguz

Cars are either good or French :-o)

Vauxhall? Fiat?

Is it reasonable to actually refer to them as them cars?

Reply | Report as offensive | Link
Fri 2 Feb 2018 22:59
Renault reduce warranty - Andrew-T

Cars are either good or French :-o)

Not this old chestnut again - I've owned a string of Pugs for about 25 years without complaint, which suggests I might have switched if I'd had problems?

Reply | Report as offensive | Link
Fri 2 Feb 2018 23:02
Renault reduce warranty - Mr Carrot Cake

I had a Peugeot 306 and it was excellent. Renault seem to have more reliability and build problems than Peugeot.

Reply | Report as offensive | Link
Sat 3 Feb 2018 10:51
Renault reduce warranty - SteveLee

Cars are either good or French :-o)

Not this old chestnut again - I've owned a string of Pugs for about 25 years without complaint, which suggests I might have switched if I'd had problems?

Yep, as I said in another thread I've covered hundreds of thousands of miles in Citroëns over the years without a single breakdown - been let down by expensive German metal several times.

Closest I ever got to a breakdown was a failing coil stick on a C5 v6 which only affected one cylinder - so it wasn't much of a drama - fixed for about £30 (pattern part) other than that the car was faultless.

Reply | Report as offensive | Link
Sat 3 Feb 2018 13:39
Renault reduce warranty - barney100

Always liked French designs, especially some earlier Citroens but I guess i've been put off buying by the constant slur on their reliability. Brother in law alaways has Renaults which he buys at a year old and changes after 2 years ownership.

Reply | Report as offensive | Link
Fri 2 Feb 2018 22:19
Renault reduce warranty - Smileyman

was this (do they give a reason?)

a) result of market research that shows warranty life is not so important to buyers

b) the desire for extra revenue from selling extentions to the new 60k mile warranty

c) desire to cut costs because of high level of claims between 60k and 100k miles

d) To match Nissan and/or other European cars eg VW

e) To match other markets in other countries on European mainland

or something else?

Edited by Smileyman on 02/02/2018 at 22:21

Reply | Report as offensive | Link
Sat 3 Feb 2018 05:44
Renault reduce warranty - colinh

Reason given:

"Renault claims many customers change cars before the start of the fourth year, so see “no benefit” to offering longer warranty"

Another sop to the PCP crowd

Reply | Report as offensive | Link
Sat 3 Feb 2018 06:39
Renault reduce warranty - oldroverboy.

Just aligning it with Dacia and Nissan

Dacia sell a warranty extension when new, up to you to chose.

Reply | Report as offensive | Link
Sat 3 Feb 2018 09:13
Renault reduce warranty - argybargy

To my mind, competition in the new car market is so great that engineers inevitably stretch available engine and gearbox technology before it is fully tested and its reliability confirmed. Some mobile phone manufacturers did this, and for their boldness they got swallowed up by Sony.

So why would any manufacturer voluntarily offer a lengthy warranty for something which is almost certain to go wrong during the early life of the car?

Let the cash cows take the hit instead.

Reply | Report as offensive | Link
Sat 3 Feb 2018 10:01
Renault reduce warranty - sandy56

I have owned and run a number of French cars and have had little cause for complaint. The most expensive car to run I had was an Audi, with a number of problems. My wife has got to know the local BMW dealer well due to the many issues affecting her brand new car.

You pays your money...

Reply | Report as offensive | Link
Sat 3 Feb 2018 17:32
Renault reduce warranty - SteveLee

Most people lease their cars these days so the warranty is irrelevant. Give it another 15 years and I doubt if anyone will buy their own car any more - the must have it now generation would rather rent a lifestyle image, making the rich richer and themselves poorer than admit to the Joneses they cannot afford a new BMW.

A friend of the family used a 5 grand loss over three years on a purchased Peugeot to justify pouring £10K+ down the drain to lease an Audi for the same period (can't remember the actual figures now as it was a few months ago - but they were in that ball-park) - a fool and his money...

The fact that with their "terrible" 5 grand loss on the Peugeot they still had a salable asset at the end of it - which wouldn't bankrupt them if they lost their job, didn't seem to feature as a compelling "for" argument over leasing. These are a typical modern "one pay packet from poverty" family who must have all the latest stuff they can't actually afford - of course when it all goes horribly wrong and the taxpayer ends up supporting them - everything will be everyone else's fault. The paid for Peugeot had been reliable and would have served them perfectly well for many more years.Typically, the man mocks me with comments such as "still got that crappy old Lexus"? Hmmm - at least I actually own my car and as I haven't spent my life wasting money - I could buy the Audi he drives (but can't actually afford) several times over and yet he looks down his nose at me! But it's all about image these days isn't it? Very sad.

Reply | Report as offensive | Link
Sat 3 Feb 2018 17:59
Renault reduce warranty - RT

On the other hand, many people buy "nearly new" and get better value, the length of outstanding warranty is important - as the economic optimum point of changing at 3 years is based on reliability and longevity of cars half a century ago,

Reply | Report as offensive | Link
Sat 3 Feb 2018 19:19
Renault reduce warranty - madf

Renault are confirming my prejudices .

Reply | Report as offensive | Link
Sat 3 Feb 2018 22:27
Renault reduce warranty - daveyK_UK

Lazy to taint all french cars with the same brush

Renault build quality and reliability far worse than Peugeot/Citroen

Reply | Report as offensive | Link
Sat 3 Feb 2018 22:56
Renault reduce warranty - gordonbennet

Many makes go through phases, they have years of good quality then it all goes pear shaped, the German makers are no different, but they have the image factor which is very forgiving in Britain.

I understood Renault to have improved from their unreliable electronics years in the early part of the century, so quite why they shoudl choose to have joe punter assume the dark days have returned by reducing warranty and mileage period is a mystery indeed.

As a private buyer when a maker increases the warranty of their product i assume it means they must have improved quality, have faith in and stand by their product, so the reverse must be true in that the product is rubbish, i already assume makers offering short warranties make products that are best avoided no matter what age they are when i buy them...so far that thesis is proving correct and i am most unlikely to ever own another european car unless it comes so cheap as to be disposable.

Reply | Report as offensive | Link
Sun 4 Feb 2018 00:29
Renault reduce warranty - Avant

Renault seem to be implying that introducing the 4-year warranty didn't lead to enough of an increase in sales, as most of the people who buy new Renaults change them within 3 years.

That's probably true - people are afraid that their Renault will start to give trouble after 3 years.

Edited by Avant on 04/02/2018 at 00:30

Reply | Report as offensive | Link
Sun 4 Feb 2018 01:55
Renault reduce warranty - daveyK_UK

I understood Renault to have improved from their unreliable electronics years in the early part of the century, so quite why they shoudl choose to have joe punter assume the dark days have returned by reducing warranty and mileage period is a mystery indeed.

Buyers of the current shape Renault Clio may disagree,

Renaults response it to offer even more electrical toys to boost sales.

Reply | Report as offensive | Link
Sun 4 Feb 2018 10:44
Renault reduce warranty - Sulphur Man

4 years was always a strange amount of time for a warranty. Bringing it into 3 year, MOT time, is not unreasonable. Limiting the mileage is perhaps less sensible though. 3 yrs ultd mileage would strike a balance.

Carping at the new Renault warranty is a bit disigenous. It's on par with Ford and VAG, probably better than either as both have dependency on the dealership, not the manufacturer for later years.

Are Renaults inherently unreliable? Hard to say. Right now, I'd say everything is reasonably reliable or very reliable, except Land Rover products.

Reply | Report as offensive | Link
Sun 4 Feb 2018 11:40
Renault reduce warranty - Happy Blue!

Renault Captur in our fleet - just over 2 1/2 years old and just over 20,000 miles. No issues at all so far. Very reliable and the electronics (such as they are; including keyless go and entry) work perfectly. In fact they are better integrated into the car than on my wife's Evoque which is steam age in comparison.

Reply | Report as offensive | Link
Sun 4 Feb 2018 12:07
Renault reduce warranty - RT

4 years was always a strange amount of time for a warranty. Bringing it into 3 year, MOT time, is not unreasonable. Limiting the mileage is perhaps less sensible though. 3 yrs ultd mileage would strike a balance.

Carping at the new Renault warranty is a bit disigenous. It's on par with Ford and VAG, probably better than either as both have dependency on the dealership, not the manufacturer for later years.

Are Renaults inherently unreliable? Hard to say. Right now, I'd say everything is reasonably reliable or very reliable, except Land Rover products.

Renault could equally have extended their warranty to 5 years, like Hyundai, Mitsubishi, SsangYong, Subaru, Toyota - or even 7 years like Kia.

VW is a manufacturers warranty, unlimited mileage in the first 2 years, limited to 60,000 total during the 3rd year - mileage and time are extendable at extra cost. My Touareg has a 5 year manufacturer's warranty with a 90,000 mile limit - as a result of repeated issues with one major component, it also has a dealer-backed lifetime (as long as I own the car) warranty on that component.

Skoda has a similar manufacturer warranty. to VW, don't know anout other brands in VW Group.

Edited by RT on 04/02/2018 at 12:20

Reply | Report as offensive | Link
Sun 4 Feb 2018 11:28
Renault reduce warranty - CK91437

Most people lease their cars these days so the warranty is irrelevant. Give it another 15 years and I doubt if anyone will buy their own car any more - the must have it now generation would rather rent a lifestyle image, making the rich richer and themselves poorer than admit to the Joneses they cannot afford a new BMW.

A friend of the family used a 5 grand loss over three years on a purchased Peugeot to justify pouring £10K+ down the drain to lease an Audi for the same period (can't remember the actual figures now as it was a few months ago - but they were in that ball-park) - a fool and his money...

The fact that with their "terrible" 5 grand loss on the Peugeot they still had a salable asset at the end of it - which wouldn't bankrupt them if they lost their job, didn't seem to feature as a compelling "for" argument over leasing. These are a typical modern "one pay packet from poverty" family who must have all the latest stuff they can't actually afford - of course when it all goes horribly wrong and the taxpayer ends up supporting them - everything will be everyone else's fault. The paid for Peugeot had been reliable and would have served them perfectly well for many more years.Typically, the man mocks me with comments such as "still got that crappy old Lexus"? Hmmm - at least I actually own my car and as I haven't spent my life wasting money - I could buy the Audi he drives (but can't actually afford) several times over and yet he looks down his nose at me! But it's all about image these days isn't it? Very sad.

Well done. Brilliantly articulated.

Reply | Report as offensive | Link