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Just got our 12 plate Sorento back last week from Aberdeen Kia dealers. Faulty water in fuel sensor replaced under warranty, no problem. (posted on tech page)
Courtesy car booked well in advance, £8 per day for insurance, no problem. 67 plate Picanto- excellent small car, would certainly consider one if in the market for small hatch.
This dealer used to have a bad reputation for service, but now its as if they've had a culture transplant, as every member of staff is brilliant; reminder phone calls, service info etc. all superb.
I think HJ recommends sticking with the Kia dealer for service whilst still under warranty, which is what we are doing, and ensures no arguments.
Would I but anther Kia; absolutely. 3,500 miles last summer towing twin axle caravan to south of France, no issues whatsover, and still best part of 2 years warranty left.
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I'd have played my face at having to pay insurance on a courtesy car for warranty work - IMO that should be FOC - different for chargeable work like servicing and out of warranty repairs.
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I'd have played my face at having to pay insurance on a courtesy car for warranty work - IMO that should be FOC - different for chargeable work like servicing and out of warranty repairs.
Under the warranty, as mentioned before you are not entitled to a coutesey car of any sort whilst work is done on your car.
If you are lucky enough to get a car, it's because of the good will of the Kia dealer.
Not a warranty entitlement.
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I'd have played my face at having to pay insurance on a courtesy car for warranty work - IMO that should be FOC - different for chargeable work like servicing and out of warranty repairs.
Under the warranty, as mentioned before you are not entitled to a coutesey car of any sort whilst work is done on your car.
If you are lucky enough to get a car, it's because of the good will of the Kia dealer.
Not a warranty entitlement.
Well - every brand of car I've ever owned from new has provided a courtesy car with free insurance during warranty work - including Hyundai.
I'm sure there are skin-flint dealers out there but the ones I've used weren't, not in this respect anyway as most of their workshops were carp!
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Kia Preston do courtesy cars with no insurance required.
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I'd have played my face at having to pay insurance on a courtesy car for warranty work - IMO that should be FOC - different for chargeable work like servicing and out of warranty repairs.
Under the warranty, as mentioned before you are not entitled to a coutesey car of any sort whilst work is done on your car.
If you are lucky enough to get a car, it's because of the good will of the Kia dealer.
Not a warranty entitlement.
Here we go again.
I’ve only had one dealer quibble about a courtesy car in the 35 years I’ve been driving “in warranty” cars. I doubt many warranties actually say ‘you get a courtesy car’ (can’t think I’ve ever bothered to look) but most dealers and manufacturers want to keep your custom, and most customers will just make a reasonable request for a car. Of course if you just thump the table and demand.....
You’ll just have to try harder in your quest to rubbish KIA and Hyundai for any spurious reason.
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From the Kia website
" Kia are not liable for any costs you may incur getting to a dealer, supplying a replacement car or as a result of being without the car during warranty repairs."
Your not entitled to a replacement car.
Read the exclusions, & don't listen to people who don't know what they are talking about.
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From the Kia website
" Kia are not liable for any costs you may incur getting to a dealer, supplying a replacement car or as a result of being without the car during warranty repairs."
Your not entitled to a replacement car.
Read the exclusions, & don't listen to people who don't know what they are talking about.
As I said, I doubt many warranties ENTITLE you to a courtesy car but most dealers and nanufacturers make one available without quibble. If you keep banging on about RIGHTS and ENTITLEMENTS all you do is get everyone’s back up and, guess what, all goodwill and good sense exit stage left.
Of course, my KIA (straw poll of one) has been utterly reliable and has needed one, cery minor, warranty fix. This was done at my convenience and ‘would you like a courtesy car sir?’
Why not do something useful and look at EVERY warranty then come back and tell us which ones are just like KIA’s? You might also like to tell us just why you hate KIA and Hyundai so much........
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From the Kia website
" Kia are not liable for any costs you may incur getting to a dealer, supplying a replacement car or as a result of being without the car during warranty repairs."
Your not entitled to a replacement car.
Read the exclusions, & don't listen to people who don't know what they are talking about.
Hello again - have you compiled the list of makers you would recommned yet?
'don't listen to people who don't know what they are talking about' so basically you advise people not to listen yourself? :-)
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From the Kia website
" Kia are not liable for any costs you may incur getting to a dealer, supplying a replacement car or as a result of being without the car during warranty repairs."
Your not entitled to a replacement car.
Read the exclusions, & don't listen to people who don't know what they are talking about.
Hello again - have you compiled the list of makers you would recommned yet?
'don't listen to people who don't know what they are talking about' so basically you advise people not to listen yourself? :-)
He probably liked SAAB when then were made in Trollhattan.
Time to lock this clown out of the site methinks.
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From the Kia website
" Kia are not liable for any costs you may incur getting to a dealer, supplying a replacement car or as a result of being without the car during warranty repairs."
Your not entitled to a replacement car.
Read the exclusions, & don't listen to people who don't know what they are talking about.
I put this in an earlier post in this topic but since some people obviously do not read posts other than their own I will take the time to post it again.
"As for courtesy cars Kia are no different to any other manufacturer. If you book early enough you stand a chance, if its short notice, tough. You have no automatic right to a courtesy car, its always "subject to availabilty".
When our Ceed was diagnosed with an A/C condensor failure there was a 2 week wait for the part which was a day before we were due to go on a 2 week road trip with 4 persons, a dog and luggage. In mid summer there was no way I was prepared to do well over a 1000 miles with no A/C and a loaded car. The garage only had Picanto's to offer us should the part be delayed (they booked us one just in case) but suggested I speak to Kia Customer Services about a like for like car. I was a bit stunned when they rang back and confirmed that if the car was not fixed before we departed they had instruced the garage to provide us with a suitable car hiring one if necessary.
I was well impressed and would happily buy another Kia if they sold one that suited our needs and specs (they don't currently)"
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From the Kia website
" Kia are not liable for any costs you may incur getting to a dealer, supplying a replacement car or as a result of being without the car during warranty repairs."
Your not entitled to a replacement car.
Read the exclusions, & don't listen to people who don't know what they are talking about.
I put this in an earlier post in this topic but since some people obviously do not read posts other than their own I will take the time to post it again.
"As for courtesy cars Kia are no different to any other manufacturer. If you book early enough you stand a chance, if its short notice, tough. You have no automatic right to a courtesy car, its always "subject to availabilty".
When our Ceed was diagnosed with an A/C condensor failure there was a 2 week wait for the part which was a day before we were due to go on a 2 week road trip with 4 persons, a dog and luggage. In mid summer there was no way I was prepared to do well over a 1000 miles with no A/C and a loaded car. The garage only had Picanto's to offer us should the part be delayed (they booked us one just in case) but suggested I speak to Kia Customer Services about a like for like car. I was a bit stunned when they rang back and confirmed that if the car was not fixed before we departed they had instruced the garage to provide us with a suitable car hiring one if necessary.
I was well impressed and would happily buy another Kia if they sold one that suited our needs and specs (they don't currently)"
Pretty much my experience too. When tthe Niro was serviced, and it’s a proper oil change service each year on hybrids, the dealer made sure that an automatic was available for me to use. That’s good service but a box-fresh Sportage was a but beyond the call.
The (trivial) warranty repair was a bit of a let down on the courtesy car front as I had to ‘make do’ with a top of the range Stonic with a manual box - sorry sir, our Sportage auto was sold yesterday, are you OK with this one? If not then I suspect another auto would have been found, but what would be the point of being a PITA?
If I’d known then what I know now I’d have adopted KIA as preferred supplier for my (own) company a decade ago. That’s quite a statement for someone who was notoriously risk-averse with the company’s money.
A propos of very little my sister had a newish Rio that was written off recently by a numpty driving a BMW who was paying more attention to her phone than the road ahead. Sis told me that the only conversation about the replacement was what colour KIA to have this time.
But you and I clearly know nothing and should not be listened to, whereas CK the Troll has specialist insight that we are somehow missing.
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We went to look at the current Ceed the other day the idea being to replace the Note in about June this year. With a new Ceed iminent there should be cracking deals on the current one. But Kia appear to have totally cocked up the specs, the 1.6 petrol is only available in "2" grade which misses out on quite a bit of kit we really want and the 1.0 GDI-T is stupidly expensive and still misses some bits.
Salesman suggested we look at a new Rio and despite my misgivings it was pretty decent space wise and in 1.0 GDI-T "3" grade was cheaper than a Ceed "2" and way cheper than the 1.0 Ceed. The salesman pointed out it even had leather trim as standard.
Well we thought it had leather trim but the brochure and web say otherwise, its FAUX leather or PLASTIC as we used to call it. Last car I had with plastic seats was a 1972 Viva and there is no way I want another so no Kia for us by the looks of it.
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I suspect a SEAT Arona may be on your shortlist to replace the Note, Skidpan.
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I suspect a SEAT Arona may be on your shortlist to replace the Note, Skidpan.
Not looked at it yet (no closeby dealers) but having looked on the web and in magazines I suspect that the boot floor and loading lip will be way too high for the Mrs to comfortably load her mothers wheelchair. I struggle in the Superb, it would be impossible for the Mrs so we have to buy carefully.
What we need is another small MPV like the Note but the sector has all but disappeared having been replaced by the small SUV. Whilst at the Kia dealer we checked out the Venga again but since it was no good in 2015 we expected it to be a fail, it did. We looked at the new Citroen C3 Aircross, great spec and available with the 130 PS petrol, broker prices coming down all the time. Mrs got wheelchair in and out OK but the seats are so high she was having pain from her problem hip so had to strike it off the list.
The Superb is in for its 1st service on Wednesday and I have arranged the loan of a Fabia Estate with the 1.0 TSi engine. It apears to tick all the boxes but looks just plain dull. Since the Mrs calls the Note an "Old f***s Car" I hate to think what she will call the Fabia. But if it works it could well be the car to buy.
Despite my dislike for the original Jazz (my dads car - he disliked it as well) we went to look at the current one the other day having seen that a new 1.5 is being fitted. It worked perfectly but its not cheap and it does not have a turbo. With peak torque at 4600 rpm not sure what the driving experience will be like (hated the sluggish 1.8 Civic pool car which had more power) having become accustomed turbo engines. But its still an "Old f***s Car".
Whilst at Honda the Mrs tried an HRV and surprisingly that appears to work for us as well. Same engine in a bigger/heavier car may be even worse but we need to get a drive to find out. At least this one looks different, If it had a small turbo engine it would be at/near the top of my list.
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Skid pan - did you look at the Niro. Seems to fit what you want. It’s about 3cm higher than a Ceed and has a relatively low load lip.
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Skid pan - did you look at the Niro. Seems to fit what you want. It’s about 3cm higher than a Ceed and has a relatively low load lip.
In a word no. Simple reasons.
1) Best broker price I could find for a "2" grade (inc metallic) was just over £21,600 and it still lacks kit. There is no way I am paying more than I paid for a 2nd car than I did for the Superb (£18500 - £19200 inc metallic and a couple of bits) which is way bigger, way more powerful and way better equipped.
2) Its auto only and a DCT at that. Hate autos and DCT's are hardly reknowned for their reliability in several other brands (OK 7 year warranty should sort repairs to a point).
3) Hybrids do not appear to have great residuals. Kia don't have the best residuals. Combine the two and in 3 years it could be a pretty low value trade in.
4) If I was prepared to spend more than we did for the Superb I would probably look at a BMW 218i Active Tourer. Not as economical but at least it would be worth something in 3 years.
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Well we thought it had leather trim but the brochure and web say otherwise, its FAUX leather or PLASTIC as we used to call it. Last car I had with plastic seats was a 1972 Viva and there is no way I want another so no Kia for us by the looks of it.
I was as surprised as you but, to be fair, modern synthetics are a world away from the vinyls we had in the seventies. If memory serves MB also have a ‘synthetic leather’ option.
I prefer cloth seats to leather (or synthetic) but the Niro has heated leather and I’ve got to quite like them. It may be worth you having a look at the Niro, it’s a bit bigger than the C’eed but very nice to drive and exceptionally well screwed together. I get 60 mpg without trying too hard and that’s the usual mixture of town, country and the odd motorway blast.
I did have 50 miles in the PHEV variant the other day. The larger electric motor makes it quite lively and the 16 inch wheels are better for ride comfort than the bling 18 inch ones mine came with. It didn’t seem any more economical in Hybrid mode than mine though.
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I suspect a SEAT Arona may be on your shortlist to replace the Note, Skidpan.
Looking at a mag in Tesco today, had a test of the Arona. Conclusion was basically "why bother, buy a Leon". Not a great recommendation but I don't believe all I read in mags. May have to look later but having already seen the Skoda Carrot (same car, different badge) the boot lip is way too high.
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I was as surprised as you but, to be fair, modern synthetics are a world away from the vinyls we had in the seventies. If memory serves MB also have a ‘synthetic leather’ option.
Plastic is plastic whatever spin the mnufacturer puts on it. It makes you sweat in summer and freezes you in winter. Back in the 70's cloth (or nylon as it was then) was an upgrade from plastic and was a definite improvement. Probably cost no more to fit in truth but it was way better in summer and winter.
MB call their plastic seats "Artico Leather", closest they have been to a cow is when they drove past a herd in a field. They look nice (just like the Kia ones did) but do a web search and you will find loads of complaints about the seats cracking within a short peiod of buying a new car. Never seen a comment about how nice they are to sit on during a hot summer or a cold winter.
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Surprising, isn't it, with the apparent wealth of cars to choose from, when you dial in just a few quite reasonable requirements such as a low loading lip at the back or ease of entry and exit at the front, the list shrinks down to a handful.
For me it was down to a Q2 or a 2-series Active Tourer; for SWMBO the A1 was the only one that ticked all the boxes, although there were a few that ticked most of them.
While you're looking at the Fabia, Skidpan, you could measure the Rapid or Rapid Spaceback; or one of the Suzukis might be worth a look.
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While you're looking at the Fabia, Skidpan, you could measure the Rapid or Rapid Spaceback; or one of the Suzukis might be worth a look.
The Rapid is virtually the same spec wise as the Fabia estate but more expensive to start with and discounts are smaller. Since its based on an old platform I cannot see why anyone buys one since the Fabia estate has more luggage space. Most private buyers appear to agree, you see very few on the road. The only ones you see near us (including the Seat Toledo) are used as Taxis. That is beyond belief really when they are way too narrow to carry 3 in the rear comfortably.
Looked at the Vitara yesterday. Seats appear too high as does the loading lip. Plastics are a bit naff as well and its only 5 speed. Since the HRV is a very similar price (after discounts) with a 6 speed box at this stage its a non starter.
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