Hello one and all, just joined the forum.
I have an issue with my tyres. They are Dunlop SP Sportmaxx 225/45/17 RT 91Y. Fitted to car October 2013, and have done just 10,000 miles.
At recent MOT and service it was noted that all 4 tyres have perished in between the treads, resulting in cracking.
I contacted Dunlop, who told me to go back to retailer. I did so. They follow the code of practice put in place by the BTMA (British Tyre Manufacturers Association). The tyre fitter present at the time said the cracking may only be "cosmetic."
The tyres are then sent to Germany for testing, which could destroy them in the process.
It also means I have to fit a full new set of tyres to keep on the road.
If the testing shows the cracking is "cosmetic", then I have just purchased a whole set of tyres I didn't need.
If they are defective, then I get a goodwill gesture based on how much life is left in them, wear and tear, usage etc.
If the tyres are not destroyed by testing then I can have them back, but I have to pay the shipping charges to have them sent back from Germany.
So either way I stand to lose a lot of money, or carry on using the tyres which might be unsafe for all I know. Seems to me the code of practice is heavily biased against the consumer, and grossly unfair.
Is there any other course of action I can take?
Thanks,
Dean.
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