Unless you have proof the damage wasn't there before the car was impounded - ie recent photo - it would be your word against the contractor who took the car away.

Hi All,

I bought the car 3 Months ago and Toyota Dealer said i dont need to pay Road Tax, So i didnt car about taxing the vehicle, Last friday Car was imponded and got it back on Monday evening from Car Pound. Tuesday Morning I have noticed my car was havily Scratched just above the right side back Tyre.

I am sure this was there before and must be happened in the process of Towing the vehicle.

How do i complain this to DVLA ? what are my rights?

Im pretty sure the above statement would be your downfall.

I am sure this was there before

Did you think they would repair it for you? ;-)

I think what your dealer would have said is you have free road tax - but YOU still have to tax the car.

A car is never sold with car tax now - it's always the owner that taxes the car (online or on phone) . When you sell a car the process triggers a refund if tax price >£0 - the new owner then has to tax the car:-

www.gov.uk/vehicle-tax

Presumably as a new owner you should have completed and sent off the new keeper supplement of the V5C, as the person who sold the car to the garage would have notified the DVLA of the change in ownership.

Complaint process - www.gov.uk/government/organisations/driver-and-veh...e

Edited by Auristocrat on 16/08/2016 at 23:11

The OP should have notified the DVLA, sure, but what on earth was the point of impounding the car, particularly as the pen-pushers who authorised the impounding would have had the details of the zero-tax Toyota in front of them?

I suppose the taxpayer picks up the cost of this overkill, which must be far in excess of any fine that's imposed.

Why impound it at all? All that was needed was a reminder from DVLA that the car needed registering instead of this heavy handed and unnecessary action.