I sold a car to a friend of mine at the end of August. The road tax was being paid monthly by direct debit. Money was collected on the 1st October even though I had received a note from the DVLA saying the car was no longer registered to me. I called them and they said that it takes up to 6 weeks to process but I would be refunded.
On the 1st November they collected the money again, so I called again and they admitted the direct debit had not been cancelled but I would get a refund in the form of a cheque. About 3 weeks into November I received a letter stating that my bank had refused the direct debit which is untrue, I ignored the letter. I then received a cheque on the 23rd November for 2 months tax.
Recently I have received a letter stating that although I disposed of the vehicle on the 31st August I have to pay for the month of September because they did not get the documents until the 8th September. My friend paid the tax from the start of September aswell.