Whats the best used buy as a family car to replace our Focus?

I had a Focus and am now seeking a used petrol vehicle, preferably £8k to £12k but could go more if need be. I do 8000 miles a year that includes the daily city commute and monthly 200 mile motorway trips....

Replacement for Ford Kuga

My 2012 Ford Kuga has 137,000 miles on the clock and has recently begun to suffer from mechanical problems. What should I replace it with? Another Kuga or a Hyundai Tucson?

Why has my new car been delayed?

I ordered a Ford Kuga on 27th June and was told delivery will be the end of July although could be 10 days. All the paperwork was signed and credit approved 13 days ago. I received registration document...

How often should the gearbox oil be changed on a Powershift automatic?

I contacted two Ford dealers to check the frequency for a transmission oil change in my 2016 Ford Kuga. Both say there is no need to change the oil yet although many forums and a recent reply from you...

Can I have my three year old car serviced privately without affecting the warranty?

I have a 2016 Ford Kuga which is due a major service at 31000 miles. Can I have it serviced privately without affecting the warranty?

Has Ford ditched the Powershift automatic gearbox?

The Ford Kuga marketing literature shows it having an eight speed e-shifter automatic transmission. Is this a new name for the old Powershift automatic or is the new one a torque converter automatic?

My daughter's car was stolen without the alarm being set off - how did this happen?

My daughter's 2013 Ford Kuga was stolen two days ago from outside her bedroom window at night. We're stumped how the thief gained access without setting off the factory alarm. It was parked in a communal...

Why is the start-stop function in my car not working?

I have a 2017 Ford Kuga, which has now done 4000 miles. Recently the start-stop function only works intermittently. The main dealer has said that I'm not doing enough mileage. However, I don't think that's...

A used car I bought three months ago suffered transmission failure - what are my rights?

I brought a 2013 Ford Kuga last December. It came with a three-month warranty. Last month, I noticed a grating sound when it changed from second to third gear. The garage had a look at it and assured me...

How do I find out if my vehicle is involved in a recall?

I see there is a safety recall on 2010 - 2014 Ford Focus, C-Max, Fiesta ST and Kuga for possible cracked cylinder heads, which could result in a fire. I've been unable to identify which engine is involved,...