How do I find out if my vehicle is involved in a recall?

I see there is a safety recall on 2010 - 2014 Ford Focus, C-Max, Fiesta ST and Kuga for possible cracked cylinder heads, which could result in a fire. I've been unable to identify which engine is involved,...

My car insurance has gone up following a claim - how can I reduce the cost?

I was recently responsible for a low speed collision when I reversed into another vehicle - my first blameworthy incident since 1967! I have just received my insurance quotation for next year (co-op insurance...

The clutch on my 2015 Ford Focus broke after 9000 miles - should Ford pay the £1227 repair bill?

I own a 2015 Ford C-Max 1.0-litre EcoBoost. The clutch burnt out on the M25 in horrendous traffic, I was lucky I found a stretch of the hard shoulder without an accident happening. Ford refused to pay...

Our car alarm goes off every night because it wasn't fixed properly after an accident - what do we do?

Both doors were replaced on our 2013 Ford C Max and now the alarm keeps going off at night. We get error messages for child lock malfunction, service required, drivers back door open (then the door jams...

Ford refuse to fix my car under warranty - what do you advise?

I bought a Ford C-Max from Fords of Winsford (not a Ford dealership) in May 2016 and have subsequently had it serviced at Burns Garage (Ford) in my home town. According to the Service Book, the car was...

Can you recommend a car with a low boot lip for wheelchair loading?

I would like your advice on behalf of my elderly parents please. They are looking for a new small SUV or hatchback with a low boot lip to load my sister's wheelchair without having to lift it up too high....

What would you suggest as a smaller petrol MPV?

We have owned a Ford Galaxy Ghia 1.9 TDCI auto since March 2002. This car has served us brilliantly for 15 years but, with the increasing pressure on owners of diesel cars, we’re forced to consider changing...

What cars have a high driving position?

I'm looking for a car to replace my 2005 Ford Focus and was thinking of a 2008 onwards BMW 5 Series. My other half would like something with a higher driving position. What would you suggest?

Which MPV would you recommend for mobility issues - Citroen C4 or Ford C-Max?

I'm considering buying a nearly new MPV due to mobility issues. Would you recommend a Citroen C4 or a Ford C-Max, or anything else in that price range?

What automatic SUV/MPV would you recommend for short trips?

I have a 2014 Volkswagen Golf 1.4 DSG, which I love, but the seating is a bit too low on long journeys. I'm looking to part exchange for an automatic SUV/MPV, thinking a Nissan Qashqai or Ford C-Max. Most...