My airbag didn't go off in a serious accident - are Volkswagen liable for the injuries I suffered?

My Volkswagen Golf was hit from the rear by an SUV at over 50mph. My front and rear passenger airbags went off, mine didn't. I had facial injuries, was knocked out for 20 mins and off work with very painful...

My Volkswagen Polo has endless starting problems - what could it possibly be?

I've been having a series of issues with my 2012 Volkswagen Polo for the past couple of months and I’m at my wits end as it appears to have an ‘undiagnosable’ problem. It's leaving Volkswagen and my local...

My Volkswagen Golf has a faulty DSG - as it's a known fault, should Volkswagen help me?

I have a 2011 Volkswagen Golf 1.6 TDI. It's been suffering loss of power since purchasing the car nearly three years ago. I can be driving at normal speed and my car will suddenly lose power and I have...

Should I trade-in my diesel Volkswagen Passat for a petrol model via a scrappage scheme?

My Volkswagen Passat Estate 2.0 TDI is six years old with 55,000 miles done, in good condition and DPF in good order. When would be sensible to replace it? Volkswagen is offering £6500 scrappage against...

What will get rid of moss growing on my window seals?

My 2013 Volkswagen Up in white is gradually becoming an Up in white with green edges. The furry side window seal/wiper is growing green moss or algae. It doesn't get washed often enough I know, but how...

Should I get a SEAT Ateca FR or a Volkswagen Tiguan?

I'm interested in either a SEAT Ateca FR or Volkswagen Tiguan SE Nav, both with the 1.4 TSI 150PS engine. I plan on keeping the car for seven or eight years. Which would you recommend?

Our Volkswagen Passat caught fire because of electrical issues - can we reject it?

I wrote to you a few weeks ago about a fuse box fire in our 2013 Volkswagen Passat, which we have owned for almost six months now. We got our car back from the dealer on 19 October and everything thing...

My Volkswagen Golf needs a new EGR after having the emissions fix - what now?

I had the Volkswagen emissions fix carried out on my 1.6 TDI Golf in December 2016. Today, I'm informed by my garage that my car needs a new EGR valve. I fitted a new EGR valve to the car in October 2015,...

What alloy wheel cleaning products do you recommend?

I've recently bought a Volkswagen Golf GTE, but the wheels seem to have a mark embedded into the metal itself. Are there any cleaning agents you recommend?

Which cars are cheapest to insure for a reformed drink driver?

Which cars are cheapest to insure for a reformed drink driver?