Fined for damage we didn't cause to a rental car

Returning an Avis hire car to Munich airport, small scuff marks on two alloy wheels were wrongly attributed to my party. We collected the car at night from a reasonably lit carpark, where we duly checked...

Speed cushion damage - what can I do?

I just noticed on my summer rims the inner tyre wall is broken. They're Audi factory rims, 235-45/17 Kuhmos, about 3-4mm tread, no curb contact. How may I claim against my local authority?

Car damaged in car park - is there anything I can do?

My car got scratched, presumably by another vehicle, whilst in the long stay airport parking at Heathrow. There were no CCTV cameras in the vicinity. I reported it to the front desk and they just shrugged...

Can my daughter claim from the local Highways Dept for a new tyre after hitting a pothole?

My daughter hit a pothole in a local lane. The hole was nearly 6 feet long, 12 inches wide and 6 inches deep. She had to have a new tyre and the tracking realigned at a total cost of £140. I contacted...

Have you heard of mice damaging rubber fittings in the engine bays of Volkswagen Golfs?

A month ago we purchased a new Volkswagen Golf Match TDI. We were instructed in how everything worked but, a week ago, realised that we had not been shown under the bonnet. Initially we found the engine...

How should I proceed to claim for damage done to my Skoda Octavia after my friend's tree fell on it?

I would be extremely grateful for some advice on how to deal with an insurance claim for our car. Our Skoda Octavia Estate was parked on our friend's drive during a social visit yesterday when a tree fell...

Why is my son's insurance company cutting his no-claims bonus after claiming for hail damage?

My son fell victim to the freak hailstones yesterday that caused much damage to the roof and bonnet of his car. Many of his friends came off even worse with cracked windscreens and light cluster damage....

Damaged bumper in a pub car park

I recently entered a pub car park. On finding a space I went in forwards very slowly. As I backed up to straighten the car there was a grinding sound from the front of the car. I got out to see what the...

Courtesy car damage

I was lent a brand new A5 by Tonbridge Audi today and due to logistics of transfering my toddler to this car I didn't have a thorough look at it. When I returned the car, the garage informed me of damage...

Damage caused by leaking brake fluid

During a recent safety recall, when changing a bar between the clutch pedal and master cylinder a substantial spillage of brake fluid (and later leakage due to not re-assembling properly) soaked into...