Am I entitled to a refund for prematurely cracked tires?

I bought four new Bridgestone Potenzas for my 2004 BMW Z4 around 14 months ago from a big name tire company. I've noticed both rear tires have started to develop cracks around the outer part of the tread....

Is it worth getting an extended warranty?

MINI are quoting me one year's extended warranty, £425 including emergency service with £100 excess. My MINI Cooper is three years old with 12,757 miles on the clock. Is it worth it?

Can I reject my Jaguar XJ based on the grounds that the dealer didn't disclose the true service history?

I bought a Jaguar XJ 2.7 TDVi for £15,500 from a main Jaguar Dealer. I was told it had full dealer service history, having been regularly serviced by them. It did not come with a service book but I have...

Is £4000 for a 2009 Honda Jazz 1.4 with 62,000 miles and dubious service history a fair price?

After much thought, I picked out a 2009 Honda Jazz 1.4 manual with 62,000 miles on the clock for £4000 from a local dealer. I don't currently have a car so it's been difficult to locate a decent car for...

What do I do with a newly purchased faulty car?

I purchased a car less than a month ago which is continually throwing faults. What do I do?

My warranty does not cover my broken 2015 For Focus because the wrong oil was used - what do I do?

I bought a 2015 Ford Focus ST TDCi and have done 17,402 miles. It has now broken and I've been told by Ford it is not covered by warranty because the wrong grade of oil in it. It has cost me a lot of money,...

What do I do if the dealer who sold me a faulty car refuses to respond to my refund request?

I purchased a faulty car from a garage and, after discovering this, told the garage that I wanted a refund under the Consumer Rights Act 2015 because the car is not fit for purpose. We only had the car...

What are my rights if I bought a used van with an undisclosed worn clutch?

I bought an SWB van from the dealer on 19 January 2017. It had a full service history, 123,000 miles and I paid £2400 with VAT. I drove home and left it over weekend but when I drove it on 23 January...

Should we change our car's timing belt because of an oil leak?

My wife's 2002 Ford Focus 1.6 was bought second hand just over 2 weeks ago. We noticed a small amount of oil leaking from the engine, and took it to a repair shop. They looked and said they couldn't find...

Can I hold a garage that serviced my car liable for engine failure?

I bought my Ford C-Max 1.5d in Italy in December 2015 and registered then in UK (where I live) in April 2016, therefore still under warranty. I took the car for a service at an independent garage, with...