Why did a Speed Awareness Course increase my insurance premium?

I selected and paid for my car insurance via a comparison website, but I was later contacted and asked if I had been on a Speed Awareness Course. I said that I had. The premium went up by £53. This was...

Should my used Mazda have been supplied with both ignition keys?

On 20 August, I took delivery of a used Mazda MX-5 from a multi-franchised dealer in Wiltshire. Mazda is not one of Its franchises. I first saw the car two weeks ago and agreed to buy it. I left a £100...

Can I reject this used car?

I bought a car from a dealer for £20,000 which was 100% financed via Hire Purchase through a finance broker. I picked the car up from London and drove it home, some 400 miles. When I got home I noticed...

Why is the Land Rover Discovery 3's parking brake so complex?

The parking brake on my 2005 Land Rover Discovery 3 has just failed at 70,000 miles, and the local Land Rover dealer is charging me £1100 to repair it. This seems to me to be an unutterable waste of money...

My BMW 320d has worn suspension bushes - is the dealer liable for repair?

Earlier this year I purchased a 2003 BMW 320d. Today I was driving to work and it started shaking the steering wheel as if the front discs were warped, so I pulled over and checked every wheel for loose...

Can I trust the Honda Happiness Accident Assistance scheme?

I am owner of Honda Jazz. In the event of an accident to whom should I report: Honda Happiness Accident Assistance or my car insurance company?

Engine Flushed when the manual says not to - where do I stand?

My car got engine flushed by a Ford garage but in the Ford Manual it says not to. Ever since I've had problems and now the turbo has gone. How do I stand with Ford?

The ESP warning light is illuminated on my Octavia vRS - will Skoda fix it?

I have a 2006 Skoda Octavia vRS. I have read that a lot of people are having the same problem as myself that the ESP light is on. Has Skoda accepted this as a fault and is it willing to fix it?

Clutch failed on 3-year-old Qashqai - will Nissan replace it?

My 31,000 mile 2009 Nissan Qashqai 1.6 petrol Acenta 2wd manual lacks power when climbing a hill. It has plenty of revs but no power. In addition, on a couple occasions car has slipped out of cruise when...

Who should cover my hire car charges after an accident?

My insurance company gave me permission to hire a car whilst waiting for either my car to be repaired or the total loss costs paid. Because of various mistakes, the car hire has gone on for a couple of...