Our van is faulty and the dealer has failed to fix the issues - what do we do now?

We recently purchased a brand new Peugeot Expert van, which now has numerous ongoing issues. The sliding doors are out of alignment, thus causing damage to the bodywork. Peugeot removed two plastic bumpers...

Can I reject a used car if the fuel economy is very different from what I was told?

Can I reject a used car if the fuel economy is very different from what I was told?

I recently bought a van that now seems faulty - can I reject it?

I bought a Volkswagen Crafter, with 61,000 miles on the clock, for £10,400 a week ago. The price seemed about right, although my gut told me it’s had heavy use as the back of the van was in a bit of a...

Our Volkswagen Passat caught fire because of electrical issues - can we reject it?

I wrote to you a few weeks ago about a fuse box fire in our 2013 Volkswagen Passat, which we have owned for almost six months now. We got our car back from the dealer on 19 October and everything thing...

My grandson's new Vauxhall Corsa is faulty - what are his rights?

Two weeks ago, my grandson bought a 2015 Vauxhall Corsa 1.2 for just over £6000 from a main Vauxhall dealer. It came with a one year warranty and the car is on credit taken out with them. Last week, he...

Our new Jaguar XE is faulty - what do we do if the dealer won't accept our rejection within 30 days?

Do you know if there is a problem with the new Jaguar XE petrol Ingenium engine when coupled with the auto gearbox? Our new model lurches when going down through the lower gears. At first, the dealer agreed...

My new car has a leaky roof - does the dealer have to refund the purchase price?

I bought a brand new car in March this year. When it rained, the water leaked into the car. I sent it to the dealer to fix it, but it's not been successful and it still lets water in. What can I do? Should...

A Ford Fiesta we bought three months ago now needs a new engine - are we due a refund?

My daughter bought a Ford Fiesta three months ago from Peter Vardy. The warranty for the car is with Ford. A month ago, it broke down and my daughter had it taken to a Ford garage. They say it needs a...

Can I reject a car based on misleading claims about the number of previous owners?

I bought a car from a dealer that didn't have the V5. I used a V62 to register and tax the car. The advert showed two previous owners, but I've now found out that it's had three previous keepers (all individuals,...

I bought a secondhand car two months ago - is the seller responsible for fixing its faults?

My dad purchased me a 2009 MINI about two months ago, in which time I've done 2000 miles. When the car went for it's MoT, it passed with a minor refusal for headlight bulb but was advised an engine management...