April foolery

On the 17th March my V11 dropped onto the doormat and I was surprised to see that 12 months tax for my BMW 120d (129g/km) was going to cost me £120 rather than the £90 I was expecting (for once I thought...

Paper moan

I am about to part-exchange my car for a new one with a main dealer. Wondering whether the motor trader may not want the car registered in his name (i.e. another owner) I rang DVLA to ask about the completion...

Offensive behaviour

In August 2009 I sold my car to a main dealer. They took the logbook, MOT, etc. and they signed the V5 slip along with me and I sent this using the Royal Mail. In November 2009 I had a letter from the...

Coldly called

My daughter bought new an 04 Nissan Terrano from Motorpoint of Derby. She was recently cold-called by the AA who asked to give her an insurance quote. When she mentioned that the car might be an import...

Any driver

Thank you for your recent advice on a used Renault Laguna diesel. I have had it now for a week and it seems to be returning good millage so far. I now need to sell my old car. It is uninsured currently....

Partial Punto

In June 2009 my wife and I purchased a 2007 FIAT Grande Punto for our son from the branch of a national dealer chain in Darlington. The experience was not good and several faults were unresolved by the...

I HPI-checked a car that turned out to be a write off - am I due compensation?

I recently bought a car from a private seller. Before I bought the car I did a HPI check by text, which came back clear. When viewing I took a mechanic with me and, because the check came back clear, the...

Should I take my V5 with me if driving abroad?

Is it wise to travel abroad without a V5 and can one be got quickly?

Magistrate caught

I hesitate to take issue with any of the wise words that appear in 'Expert Advice', but the V5 Document clearly states on page 9 that "DVLA will issue an acknowledgement letter confirming that the keeper...

Green slip-up

How long does it take for the DVLA to amend car ownership details? In April this year my wife traded in her car for a newer one. Last month she received a Penalty Notice from Nottingham County Council...