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Most recently answered consumer rights act questions
I brought a 2010 Mercedes-Benz CLC three weeks ago. It was advertised as two previous owners but when I got the logbook yesterday it has eight. What should I do?
Let's say I bought a car and three months into ownership, the timing belt snaps and destroys the engine. Perhaps the water pump fails or a gearbox failure or the head gasket blows. Would these examples...
Does the three-month warranty on secondhand cars cover everything?
I recently purchased a car privately, which the seller advertised as: “Fantastic low mileage car that's in a great condition” and goes on to say, “it would make an ideal first car or for somebody who makes...
I’ve bought a car through a salvage auction site. It's registered as a Category N write off, but upon inspection of the car at my local garage, the car has structural damage to the rear subframe and possibly...
The Consumer Rights Act applies to used cars as well as new cars, but is there a fixed point at which the car's price is deemed to be too low for the Act to apply? Secondly, if any significant fault that...
What consumer rights does a buyer have when purchasing an older, or classic, vehicle from a dealer? For example, if the advertisement states that the car has been fitted with new or reconditioned parts,...
I recently damaged the front bumper on my brand new car and it needs replacing. Aviva want me to use their recommend repair centre, but they have bad reviews for their work quality. I want to use an alternative...
How acceptable is it for the AA to refuse to refund an unused breakdown subscription? Our AA breakdown subscription was 'suspended' by the AA in 2014, on purchasing a newer car which had the manufacturers'...
On 1 October 2017, I purchased a BMW 5 Series (approved used from a BMW dealership. Since then the car has been in for repairs three times. It shut down on the motorway, had warped front discs and split...