I was sold a car with faulty tyres - how do I get the dealer to pay for replacements?

I bought an Audi Q3 around six weeks ago from a garage that's around 50 miles from where I live. The car shook badly on the way home so I called them and they told me to bring it back. I told them it was...

Can I return my faulty Skoda Yeti because the dealer took almost a year to repair them?

On driving my Skoda Yeti home, after purchasing from an approved dealership in April 2016, I noticed an external squeaking noise emitting from the front of the vehicle and an internal whistling coming...

Can my insurer get away with an unfair payout for my written off 2005 Porsche Boxster?

My cherished 2005 Porsche Boxster 987S was involved in an accident last week and was sadly declared a write-off by the insurance company. I bought it from a dealer (for peace of mind) but the insurer's...

Should Mercedes-Benz fix a corroded control unit under warranty?

My son bought a 2012 Mercedes-Benz C-Class from Mercedes-Benz last year, which came with a one year approved warranty. The warranty is just about to run out and it failed its MoT because of a nearside...

Can I claim against the dealer for braking issues in my new 2011 BMW 530d?

Six weeks ago I bought a 2011 BMW 530d Touring with 99,000 miles from a non franchised dealer. The car has developed brake judder which was not evident at the time of purchase. Assuming it is the brake...

I paid the deposit on a used car - can I change my mind after 14 days?

On the 16th of March I went to see and test drive a Nissan at the West-Way Garage Stourbridge. My daughter test drove a Nissan Micra Visia. As it did not have air conditioning we were keen to buy a Micra...

Can my insurance company charge me a £100 cancellation fee?

My insurance company is charging me £100 for cancelling my policy even though I have paid up to date. Can they do this?

What is the best way to proceed with the crabbing on my new Mercedes-Benz GLC?

I have just taken delivery of a Mercedes-Benz GLC on 10 March 2017. I've experienced some terrible crabbing as per reviews. What is the best way to proceed?

Should the garage have to cover the cost of repairs for my low mileage Honda Civic?

My 2013 Honda Civic failed its MoT on 'excessive handbrake travel'. I've been told by my local garage that it will cost in excess £850 but they will pay half. Should they should cover all costs? I've just...

The garage have found a fault with a car I traded in - what are my rights?

I signed and drove an Audi away from a dealer on Friday. The garage now want me to go back as they have found a fault with the trade-in car. What are my rights? My car was bought as seen.