I've discovered that I can't have a towbar fitted to my new car - what are my rights against the dealer?

I am having problems getting a towbar fitted to my Nissan Qashqai. They never told me that the car was fitted with an Adblue tank and because of that I cannot fit a tow bar. I would have never have bought...

Do I need to have my car serviced at a main dealer to keep the warranty?

I bought my Skoda Yeti from a main Skoda dealer. They insist I must have my servicing done by them or the warranty will be invalid. Is this true?

Our secondhand Ford Focus suffered coolant failure - should we take it to a main dealer for repairs?

We had what sounds like coolant failure in our Ford Focus EcoBoost Estate this week. Unfortunately it happened in France and we are in the process of organising repatriation. As this appears to be a known...

My Fiesta is having issues with the Powershift gearbox - what can I do?

My 2014 Ford Fiesta has 12000 miles from new. The Powershift transmission has started to whine under acceleration and gives the feeling the clutch is slipping as the vehicle doesn't drive forwards as it...

Do I have to take my car to a main dealer to keep the warranty intact?

I've just bought a new Volkswagen Golf. Do I have to take it to a Volkswagen dealer for servicing or can I take it to my local garage as long it's stamped and they use Volkswagen parts?

Is it reasonable to haggle more off the asking price when buying through a main dealer?

I'm a cash buyer with no trade-in. I'm hoping to buy a 2012 Ford Fiesta, with the Aston Martin grille and 36,000 miles on the clock, through a Ford main dealer. They're having to transfer the car from...

My new BMW came with one different brand tyre - should the dealer make sure all four are the same?

I've just bought a 2014, 20,000 mile BMW 320i xDrive M Sport from a BMW main dealer. The salesman told us it had new tyres all round. After delivery we noticed that it had three Pirelli PZero tyres and...

I had to have a new engine fitted after 95k miles - but the new engine is noisy. Should the dealership sort this out?

I had to have a new engine in my Volvo V70 D3 after 95000 miles. I was not too happy about it and expressed this to the dealership (who sold me the car with 5000 miles on it and have serviced it ever since)....

Is the manufacturer's warranty still valid if not purchased from a main dealer?

Is the manufacturer's guarantee on a 2016 Ford Focus still valid if not purchased from a Ford dealership?

Asked main dealer to change cam belt but he didn't - is he hoping the car fails so I have to replace it?

I want my 207,000 mile 2007 Vectra 1.9 diesel to keep going for a while. I asked the main dealer to change the cam belt and give a full service, put a new fan belt on (it's on the original), grease the...