My 2011 Audi A3 is using a lot of oil - do I have any rights with the supplying dealer?

I bought a 2011 Audi A3 1.8 TFSI six months ago at 45,000 miles. I've used four litres of oil to cover 6000 miles since my purchase. This is just within the handbook tolerance but I'm concerned that oil...

Can we reject a car because the dealer lied about the service history?

My son has just purchased a Volkswagen Scirroco from a 'dealer'. We checked the service record book before purchase and the last service filled in the book did not have a garage stamp, but it was completed...

My newly-bought used van is blowing out blue smoke - is the dealer liable?

I recently purchased a 2006 Volkswagen Crafter from a dealer with 161,000 miles on clock. I had it a couple of weeks but I'm now having issues with blue smoke - mainly going up or down hills or sudden...

My nearly new car has persistent air con problems - should I reject it?

I have owned a BMW M140i from new, the car is nine months old and has suffered persistent problems with the air conditioning. The local dealership has failed to fix them, so I took the car to the supplying...

I bought a car with cracked, old tyres - should the dealer pay to replace them?

I've just bought a used Porsche 911 Turbo and the front tyres are the originals by the look of them. They've got plenty of tread left, as they've only done 8000 miles, but they're probably seven or eight...

Is buying from a small dealer wise?

We saw a Volkswagen Scirocco for sale online. When we rang the mobile number, the seller said he sells his cars from his home address. I can't find any reviews or even any other cars that he might be selling....

Discovered bodywork damage on manufacturer approved used car - should the dealer repair it?

I bought a manufacturer-approved used car in January of this year, from a dealer some distance away. Recently giving it a good clean, I discovered that the car has previously been in a minor bump (small...

My daughter's new Skoda Citigo is faulty - what do you think we should do?

Our daughter purchased a 2013 Skoda Citigo earlier this year after passing her driving test. The car is now developing a problem selecting first and reverse gears, which is worrying. The car was purchased...

Van engine has failed after ten months of sale - is the dealer liable for repair costs?

My friend bought a used 2012 plate Ford Transit for her business in September 2016 for £6000 from an independent trader. After 10 months of ownership the engine has blown and it will need a reconditioned...

Old cam belt caused engine failure - is the dealer liable for repair costs?

I bought an old motorhome last August and the dealer did quite a bit of work on it prior to collection. He paid for a service and cam belt change at his usual local garage. However, the cam belt tensioner...