Why won't car dealers allow the use of debit or credit cards for car purchases?

A Lexus dealer has refused to accept my debit or credit card in payment for one of their used cars, a £26,000 balance after part exchange. This was confirmed by Lexus UK when enquiring; you cannot used...

We want to sell two cars - is part exchanging both a good idea?

My sister in law recently lost her husband and now possess two cars. Her own is a 2009 Ford Fiesta Style petrol with 38,000 miles. Her late husband had a 2012 Focus Zetec with 30,000 miles. Both garaged...

I'm using a scrappage scheme to buy a new car - can I get a refund of my unexpired road tax?

I'm using Volkswagen's scrappage scheme to buy a new Golf. Can I claim a refund of the unexpired Road Tax on my old diesel car? One salesman told me that I can and another claimed that, because the car...

I bought a used car that wasn't fit for purpose - can I reject it for a refund?

I bought a used approved R-Class from a big Mercedes-Benz dealer around 16 months ago. The car has had a history of problems from the time I purchased it i.e. steering wheel issues and suspension problems....

I paid a deposit for a BMW X3, but they've decided not to complete the deal - what are my legal rights?

My BMW dealer and I agreed to a part exchange over the phone for my X3 against a one year old car they were offering for sale. The order paper was sent by email, but before I could return it, another salesman...

Is the Toyota Yaris as reliable as the Volkswagen Polo?

I don't do much mileage and want a car to last a long time. I've seen a 2015 Volkswagen Polo with less than 3000 miles on clock. I'm wondering if a Toyota Yaris will be as reliable as a Polo. I'm trading...

What are the implications of not having the emissions fix done?

How will the emissions update affect the EGR and DPF in my 2009 Audi A4 170PS diesel. It has only 64,000 miles of mostly motorway driving and has been maintained over recent years by an independent VAG...

I was mis-sold a Vauxhall Zafira Tourer - what do I do now?

I bought a Vauxhall Zafira Tourer a couple of weeks ago from an approved used Vauxhall dealer. I made it clear when I bought it that I needed to fit three child seats across the back row, to be able to...

Should I take my van back to the dealer if it has some issues with the brakes and oil?

I've just bought a 2009 Citroen Dispatch 1.6 off a dealer after part exchanging my old van. After driving it for a few days, I've noticed some oil spots on the floor and sometimes what I believe to be...

Should I keep or replace my BMW ActiveHybrid 5?

I'm 67 years of age and my BMW ActiveHybrid 5 is now five years old, having covered only 25,000 miles. It's the best car I've ever owned and has a full BMW service history with no issues to date. I'm now...