Is it true that cars with a turbo require a more expensive oil at servicing?

I've booked my Vauxhall Mokka SE 1.4 turbo in for a service. They tell me I need to pay £20 extra for special oil as my car is a turbo. Is this correct?

Do I need to replace both rear shock absorbers if only one is broken?

I had my 2012 Volkswagen Polo 1.4 serviced yesterday. The garage told me that the rear N/S shock absorber needs to be replaced (£186). As the car has only done 36,000 miles, and isn't used to carry heavy...

Why is getting a towbar fitted so expensive?

An independent workshop wants to charge £500 to supply and fit a towbar to my Peugeot 308. They claim they have little choice given the complexity of modern-day electrics. Is there a cheaper way?

Our Ford Focus is leaking coolant - will Ford help pay for repairs?

Our four year old Ford Focus 1.0-litre Ecoboost, with 25,000 miles, went in for its annual service and MoT today (main Ford dealer). When we went to collect it, we were told it was suffering from a major...

An electrical part supplied by Nissan failed after five months - are Nissan liable?

The heater resistor pack on my Nissan Note failed and was replaced by my local Nissan garage for £172. The part supplied consists of two parts, the resistor and heat sink, and the wires and plug that go...

Why are the rear brakes in my relatively new BMW 2 Series already worn?

I own an 18 month old BMW 2 Series Active Tourer which has just had it's first service at 17,100 miles. I'm told that the rear brake pads are worn and need replacing (£275). Having owned many cars, I've...

My Volkswagen T5 Transporter is making a clattering noise - any ideas on what this might be?

I have a 2010 Volkswagen T5 Transporter camper conversion which has developed a pronounced clatter at the rear on rough roads - not over speed bumps though. I've check the furniture and all seems tightly...

I don't need to use Hyundai servicing to maintain the warranty - can you recommend a cheaper third party option?

I've just bought a six month old Hyundai i10. I knew their service costs are steep but I also noted you don't have to use Hyundai to maintain the warranty. Hyundai have just bought out a service plan that...

Spark plug was smashed after being hit by a piston - does this require an entire engine rebuild?

I have a 2011 Vauxhall Astra that went into limp mode when I was going about 65mph. I pulled it off the road and the car would not start, it would crank but not ignite. After being recovered home I had...

What is a fair price to have air con re-gassed?

Is £600 a fair charge to have the air conditioning re-gassed on a three year old Nissan Note? The condenser needed renewing, but the main cost was £300 for the gas.