Garage has not carried out work - what can I do?

My Ford Transit van failed an MoT at the end of October 2021 on welding. I took it to a garage for an estimate for the work and was told it would take five days to complete. However, my van is still there...

A garage is trying to charge me 45p per mile depreciation for a 10-year-old car. Any thoughts?

What’s a fair depreciation charge per mile when returning a secondhand car to the sales garage? I bought a 10-year-old Skoda with 78,000 miles but, after 6 weeks, it was obvious that the engine was shot...

Should I get my four year old car serviced by an independent garage?

What are the disadvantages of having my Skoda Superb serviced locally now that it’s 4 years old? It has only driven 13,000 miles.

My parking sensors sound too early in my garage - is there a device that can help me park?

I have just bought a new Peugeot 3008. It’s a very tight fit length wise in my garage and the front parking sensors sound off too early to be of use. I wonder if you know of any product, such as an infrared...

Have I been ripped off paying for a new exhaust and tyres?

The exhaust pipe on my Vauxhall Corsa came unstuck and Kwik Fit charged me £375 for a new one and told me that the front tyres needed changing. They recommended a £79 alignment check which apparently showed...

I was charged a diagnostic fee after being told I wouldn't be - any suggestions?

I booked my car in for aircon failure and was told the diagnostic fee wouldn't be charged if work was done. I had work done (for £840) and find the diagnostic fee was charged after all. The phone recording...

My oil pump broke after its MoT and service - what do I do now?

I had my 2013 Vauxhall Corsa serviced and MoT done at a garage. The next day the oil light came on and a weird noise from the engine happened. The MoT garage plugged it into laptop and said it was electrical,...

Should the garage have to cover the cost of repairs for my low mileage Honda Civic?

My 2013 Honda Civic failed its MoT on 'excessive handbrake travel'. I've been told by my local garage that it will cost in excess £850 but they will pay half. Should they should cover all costs? I've just...

Should my MoT have notified me that the underside of my car was rusty?

Last year I had the MoT done on my car at the same garage that I purchased it from. On the MoT certificate it stated that there was a small patch of rust underneath the car that needed welding as an advisory....

A dealer supplied me with a faulty clutch replacement - should I be able to seek immediate compensation?

I had a faulty clutch on my 2003 Vauxhall Vivaro. My local garage stripped the van and I supplied the clutch from a reputable dealer.The garage fitted the clutch and when it did not release they said it...