Can a dealer legally change the delivery time for a new car twice?

Can a dealer legally change the delivery time for a new car twice? I asked for a car to be a 1 September registration and a deposit was taken on that basis. I was then told that the car had to be registered...

Can you explain where on earth the money comes from for a deposit contribution?

Can you explain where on earth the money comes from for a deposit contribution? I negotiated an excellent deal on a pre-reg car. The dealer than said I could have it even cheaper on finance. Looking at...

If I service my new car at an independent garage - will I void the manufacturer's warranty?

My first service is due September 2019. I have previously used a local BMW Specialist. If I do so with my new vehicle, how do I stand legally with the three-year warranty?

My new CX-3 has a paintwork defect - is this up to the dealer or Mazda to resolve?

I bought a Mazda CX-3 on 3 April 2018. While preparing for its first journey, I noticed a blemish that appeared to be under the top coat of the paintwork. It's a strange mark and is only visible in certain...

Why is the start-stop function in my car not working?

I have a 2017 Ford Kuga, which has now done 4000 miles. Recently the start-stop function only works intermittently. The main dealer has said that I'm not doing enough mileage. However, I don't think that's...

Why can't I get more than 30mpg in my new Skoda Karoq?

I have the new Skoda Karoq 1.0 DSG. It's a lovely little car that drives well, even the DSG is amazing. However, I've done around 1200 miles and I can't get above 30mpg. The dealer said it's going to get...

Can my insurer increase my premium for no reason, without explanation?

I recently purchased a Nissan X-Trail. Before taking the train to pick up the car, I went online to take up the quote that I had received from Halifax insurance the previous day. I retrieved the quote...

I was offered a £2000 discount on a new car - is the dealer allowed to reduce this discount because of VAT?

I just purchased a new car and was offered a dealer discount of £700, plus a dealer partner discount of £1300, making a total of £2000. The invoice shows a reduced amount, which when queried, was advised...

A dealer crashed my car and is repairing it for free, but can I get anything else out of them?

I took My 66-plate Skoda Octavia to the Skoda dealer with a tyre monitor problem, which they fixed. But after they washed the car, the service receptionist crashed my car into one of the new cars on the...

What's best: Kia Picanto or Hyundai i10?

We need to replace my wife's Toyota iQ, with a 2/3-year-old small car that's as reliable and easy to drive/park ( and with automatic transmission). I've read your used car reviews of the Kia Picanto and...