consumer advice | Ask Honest John

Ask Honest John

Most recently answered consumer advice questions

I don't cover many miles - is a hybrid suitable?

I only do 3000 - 4000 miles a year. Is a hybrid car suitable?

What dash cam would you recommend for £100?

I would like to buy a dash cam, paying a maximum of £100. Could you recommend one, please? I want one that will record decent images in all light situations.

My Volkswagen Golf needs a new EGR after having the emissions fix - what now?

I had the Volkswagen emissions fix carried out on my 1.6 TDI Golf in December 2016. Today, I'm informed by my garage that my car needs a new EGR valve. I fitted a new EGR valve to the car in October 2015,...

Could you suggest a small, lightweight scooter?

I'm looking for a scooter, at least 100cc, like the Suzuki Address 110 to go in the garage at the back of a motorhome. Are there any other options of a similar weight and height, preferably not quite as...

What comfortable, seven-seater with lots of gadgets can you recommend me?

I love buttons, comfort and gizmos more than power and driving. I don't need 4 Wheel Drive but want seven seats. I hate depreciation so I don't need a new car. What do you suggest I get?

Which companies offer warranties on high mileage cars?

I'm buying a Jaguar X Type from a dealer, it has 153,000 miles on it. They're giving me three months warranty. Are there any companies that offer the same?

The clutch on my Toyota Aygo burnt out after six journeys - should I have to pay for the repair work?

I bought a brand new Toyota Aygo over a month ago and have only driven the car six times. The clutch has now burnt out and the dealer is saying that it will cost £807 to have this repaired. If it turns...

Why does my Real MPG change from summer to winter?

Why do summer and winter mpg figures vary?

Why did I have to pay road tax twice on a new vehicle?

I ordered a "new" demo Volkswagen T6 Transporter, which was converted into a campervan. I collected it from the converter in April 2017, the price quoted included 12 months road tax. Some weeks later I...