Is my daughter really liable for a £27,000 car hire bill for the third party following an accident?

My daughter’s car was stolen in July, 2009. It was smashed into a car causing a write-off of my daughter's car. The insurers did not pay up as she had lost her keys, and they said she didn’t keep car safe...

I'm being sued by a driver who I had an accident with a year ago - what should I do?

Another car and mine reversed into each other in broad daylight in a supermarket car park in August 2009. We scraped each other’s nearside rear wheel arches, but didn't break anything. When I looked in...

Why did my husband's insurance premium increase after a claim, despite having a protected no claims discount?

My husband has a Mercedes-Benz ML270, six years old. Last April he made an insurance claim, having damaged the front bumper and wing by driving into the gate across our entrance. The estimate we had was...

Has my accident claim been hijacked by an accident management company?

I was involved in an accident. A car ran into the back of my stationary car at approx 40mph and the driver immediately accepted liability, as have her insurers (RSA). The next day I received two calls,...

Missed Whiplash - accident advice

I am now retired but I did spend most of my career dealing with motor litigation for an insurer, a large proportion of my time with cases in litigation conscious Liverpool and Manchester. Your reader...

How do I claim from the local council for pothole damage to my car?

My car was damaged due to potholes on and around a speed hump, but the council's insurers are adamant that I have no claim quoting the stock S8 Highways Act 1980, contrary to your advice regarding such...

My girlfriend's BMW Z4 was damaged on a garage forecourt - where does liability lie?

My girlfriend recently chose her local BMW garage to repair the bodywork of her Z4 after a brick was thrown at it. However, before she had taken back ownership of the car after it had been repaired, another...

Can I take my warranty company to the small claims court?

I have a claim on an extended warranty for a broken-down ECU, sensor and wiring harness which had to be replaced. The cause on the invoice was "Thermister failed, causing coolant to travel up wiring into...

My car damaged while being serviced - what am I entitled to?

Whilst my car was being serviced today it was involved in an accident in the garage, resulting in damage to the bumper and damage to the back quarter. The garage has accepted all blame but I don't want...

I hit another car whilst reversing - whose fault is it?

I was reversing back into a parking space parallel to the kerb. I was facing the direction of the traffic coming towards me, so I reversed a metre or so to get a better view of the traffic coming towards...