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My insurer disposed of my written-off car without my permission - what do I do?
Following a prang, my car was classed as a write off and was sent to be stored at a salvage compound. The insurance company refused to settle the claim and say they advised me by voicemail to collect car within days – I did not receive such a message. My car has now been disposed of. No settlement and no car. Any suggestions would be appreciated.
Asked on 24 July 2010 by inlimbo
Answered by
Honest John
Sue the insurer for disposing of your property without your permission. Sending a voicemail to you does not give them permission to scrap your car.
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