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BMW X5 - front driveshaft failure
I have a 2010 E70 X5 4.0d SE that suffered a catastrophic failure [Front propshaft broke away smashing a large whole in the engine] I am aware of an August Technical Bulletin [SI B26 01 14] published by BMW North America that identifies problems with the Front Drive Shaft of X5 E70 including 2010 models.
However, BMW UK deny this bulletin is relevant, saying it issued a “Quality Enhancement” notice dated February 2014 and updated March 2014. It appears to me BMW is using the “Quality Enhancement” to avoid admitting there is a fault with the car and any legal attention that admission may court.
If the car was travelling as 70mph in the outside lane of a busy motorway when the sudden failure occurred I struggle to see how any right minded person could see how this could be a “Quality Enhancement “ issue.
However, BMW UK deny this bulletin is relevant, saying it issued a “Quality Enhancement” notice dated February 2014 and updated March 2014. It appears to me BMW is using the “Quality Enhancement” to avoid admitting there is a fault with the car and any legal attention that admission may court.
If the car was travelling as 70mph in the outside lane of a busy motorway when the sudden failure occurred I struggle to see how any right minded person could see how this could be a “Quality Enhancement “ issue.
Asked on 7 February 2016 by A
Answered by
Honest John
Complain to the DVSA that this is a safety related fault and has been the subject of a vehicle safety recall in the USA. You could also attempt Small Claims legal action against BMW UK: www.honestjohn.co.uk/faq/consumer-rights/ First I'd heard of this one, but I'll add to the BMW X5 E70 car by car entry.
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