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CR-V - new clutch at 24K miles acceptable?

The clutch on our September 2012 CR-V has just failed - no warning (e.g. slipping), just a complete failure. Honda UK won't fix under warranty, claiming wear and tear and the prospect of a £640 bill. We think that's unreasonable, given the low mileage, and that most of the use of the car has been motorway and dual carriageway - we do very little in-town, stop-start driving.

What's your view, and what can we do? We've already contacted Honda UK customer relations, who have effectively fobbed us off ("We called the garage and asked them").

Asked on 25 January 2015 by nick101

Answered by Honest John
Clutches are only ever warranted by manufacturers for 6 months because a driver could completely destroy a clutch in 15 minutes. But since this is a diesel, what could have actually failed is the dual mass flywheel and that would normally be covered under the 3 year warranty.

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