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Credit hire car following an accident - where do I stand?

I was involved in an accident and my car was written off. It was not my fault and there was a witness.

My insurance company put me on to an accident management company (Easydrive) who provided a car. I had the car 4 months and it was never mentioned that it was on a credit hire agreement and I was never asked if I car pay for it myself. The other insurer won't pay the hire charges so I have just been sent information from a solicitor acting for Easydrive about taking it to court.

In the letter from the solicitor it mentions the Credit Hire Agreement and this is the first time I knew anything about it. I have just read the page on Credit Hire Agreements on your website. The solicitors are wanting copies of my bank statements but I am reluctant to send them? Do I have to send them and what will happen if I don't? Can they then say we can't go to court against the other insurance company so they will want me to pay?

Asked on 18 February 2014 by Rapier503

Answered by Honest John
You need a solicitor. You also need to raise this matter with your insurer because your insurer put you onto the credit hire outfit. Someone there must have taken a commission. If a car is written off it is highly irregular for the damaged party to be put into a hire car for 4 months while awaiting payment. Normally you would have been paid within a week or two. Nest of worms here. I believe you can hold your insurer 100% liable.
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