Honda Civic engine failure

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Honda Civic engine failure

My 2012 Honda Civic has been plagued with engine problems and at one stage caught fire whilst being inspected by the dealer. Since then it has been fitted with a new engine, but still suffers with problems. What rights do I have in demanding a replacement vehicle?

Asked on 8 July 2013 by Civic

Answered by Honest John

You are entitled to reject the car for a full refund minus a contribution from you for the use you got from it. You can check the law here: www.honestjohn.co.uk/faq/consumer-rights/

Tags: legal and consumer advice faulty new car

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