Failure of wiper mechanism on Combo not covered by warranty

What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

Failure of wiper mechanism on Combo not covered by warranty

I have a Vauxhall Combo Van 1st registered March 2011 with 13,800 miles. It came with a 60,000 3 years manufacturers warantee. I bought it as an ex demo from the dealer in Aug 2011. The wiper mechanism is broken and Vauxhall customer service says it is not covered under the warranty. They say it is wear and tear! Vauxhall customer service went very assertive very quickly and searching the net is is clear that it is a regular problem with the corsa.

Asked on 12 April 2012 by DurhamGuy67

Answered by Honest John

Manufacturers often resist this after there has been snow because many drivers overload the mechanism trying to wipe snow off their windscreens, or try to use the wipers when they are stuck to the screen by frost. Be aware of this, and if this is not the reason for your failure, push harder, threatening small claims action for "not of satisfactory quality".

Tags: dealer warranty windscreen wipers customer service

Similar questions

Amazing customer service from Skoda Benfield's.

Early in March my wife bought a brand new Skoda Fabia. When we collected the car from Benfield Skoda in Harrogate the salesman advised us that a batch of these cars had a faulty rear window wiper. He checked...

Rear wiper failure on brand new Skoda Roomster - how should I proceed?

Within 10 days of taking delivery of my wife's new Skoda Roomster in December the rear wiper failed. Skoda couldn't arrange repair in the week before Christmas, so it was booked in for 27 December when...

How do I prevent screenwash sludge?

Having just paid £130 to have the sludge (which completely stopped the screen wash working) cleared from my BMW X1 can you exlain why sludge accumulates and what to do to prevent it happening again .I...