I read the letter ‘Pane Relief’ about Autoglass. Whilst I am not in a position to comment on their charging, I am able to commend them on their service. A year or so ago my car was broken into in the car park of a Leeds hotel, the junkie Herbert breaking the passenger side front window in the hope of stealing my satnav from the glove box. He didn't - it was locked in the boot. That evening at about 7pm Autoglass came and fitted the replacement, which was all done by the time I returned from dinner. I had feared that I might have to deal with the window by covering it with polythene for my journey home down the motorway, but Autoglass's excellent service sorted me out.