What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
Thanks to the RAC for a very competitive renewal quote.
I recently rang the RAC to change my payment details on my annual breakdown cover. Having been with them for a number of years, the cost was already reduced to £53 - but they then gave me an additional £15 discount for 'low usage'. In fact, I have never used them but I still thought it was excellent customer service. I was, after all, ringing up to renew my payment anyway.
Asked on 30 July 2011 by DH, Banstead,
Answered by
Honest John
That's very customer friendly. And the complete opposite to some recent experiences. Let’s hope it’s not an isolated experience
Similar questions
Regarding European breakdown cover, the compressor for the air conditioning unit of my 6-year-old Mercedes-Benz ML 270CDI failed, taking the V-belt and pulley with it. We had just crossed into NW Portugal...
I recently damaged my radiator on a high kerb and called the RAC for assistance, not wishing to involve my insurers thinking costs would be relatively low. My membership did not cover the incident, but...
I realise that this is a topic that you have covered many times, but I continue to be amazed at the AA’s concept of how to reward customer loyalty. Last year my wife paid £79 for breakdown cover for herself...
.jpg)
