In answer to DB Norfolk (‘Art of glass’), I had a similar encounter. Not having windscreen cover on my elderly Peugeot 106, I shopped around for a quote, with Autoglass topping the scales at a whopping £300 odd. I queried at the time Autoglass’ price and they duly reduced it to about £250, still under the misapprehension they were going to get the job even though they knew what I had been quoted (National did the job in the end for £90).

My question is, are we paying for their expensive TV and radio advertising, and where they are an insurers appointed window repairer/replacer, surely these seemingly inflated costs (that bear little or no resemblance to others), indirectly have consequences on our already sky high insurance premiums?