What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
Returning a problem car
Long suffering with an Audi I've bought. The dealer has said the car is repaired and being picked up tomorrow. He wants me to go and pick it up. This is a 150 miles away 300 mile round trip.
I've checked with trading standards and read the sale of goods act, they are liable for all cost during repairs including transport.
I don't have the time to travel that far and have said that they should bring the car back, I took it to them and my own cost and inconvenience.
This has been going on for six weeks and I am just tired of it. Am I being un-reasonable in expecting them to bring it back, or is there any other solution that I can offer?
I've checked with trading standards and read the sale of goods act, they are liable for all cost during repairs including transport.
I don't have the time to travel that far and have said that they should bring the car back, I took it to them and my own cost and inconvenience.
This has been going on for six weeks and I am just tired of it. Am I being un-reasonable in expecting them to bring it back, or is there any other solution that I can offer?
Asked on 4 October 2011 by Damo666
Answered by
Honest John
Depends on how long you ahve had the car. You might have a case for a refund. See: www.honestjohn.co.uk/faq/consumer-rights/
Similar questions
I have been running a Passat 2.0 Tdi SE for 5 years, trouble free and doing 25k miles per year. I am now looking to replace it and am considering either a 12/18 month old 320D Touring or (from DriveTheDeal)...
I am fed up with not being able to go out in my car when it snows. Living in a country area and 250 yards from a made up road (and being in my 70s) this winter has been difficult. I have therefore decided...
I commute 50k per year (90% motorway) and need to replace my current car, a 2003 Mondeo TDCi Zetec S with 168k. I’m looking for diesel/reliability/mpg/re-sale, budget: approx. £10k -/+ part exchange of...
Related models
High quality interior with plenty of space. Excellent steering and handling. Available with quattro four-wheel drive. Frugal 2.0 TDI. Improved for 2012 with more efficient engines.