What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
Is it still under warranty?
I recently bought a one year old Ford Kuga from a Renault dealership in Aberdeen.
The car was originally sourced from a Ford garage in Preston which was within the same dealership group.(Evans Halshwaw).
It had been RAC checked for the "Ford Direct" scheme and has the required hologram sticker on the windscreen. After a 30 minute wait on the phone, I eventually got through to Ford to try to find out if the car was officially part of the "Ford Direct" scheme as it was bought from a Renault dealer. They said no.
Now I am trying to find out - am I still covered by Ford Dealer warranty for the next 2 years? I wasnt given any kind of warranty on buying the car from Renault, but I know Ford Kugas come with 1 year Ford warranty and 2 years dealer warranty. Does the dealer warranty still apply if you buy from a none Ford Dealership?
The car was originally sourced from a Ford garage in Preston which was within the same dealership group.(Evans Halshwaw).
It had been RAC checked for the "Ford Direct" scheme and has the required hologram sticker on the windscreen. After a 30 minute wait on the phone, I eventually got through to Ford to try to find out if the car was officially part of the "Ford Direct" scheme as it was bought from a Renault dealer. They said no.
Now I am trying to find out - am I still covered by Ford Dealer warranty for the next 2 years? I wasnt given any kind of warranty on buying the car from Renault, but I know Ford Kugas come with 1 year Ford warranty and 2 years dealer warranty. Does the dealer warranty still apply if you buy from a none Ford Dealership?
Asked on 7 April 2011 by kugaman1
Answered by
Honest John
It might have been a Ford Direct reject for some reason, rejected after it had undergone the Ford Direct treatment. I've had a few. Only way to find out if it's covered is to call the Ford Customer Care line.
Tags:
buying
warranties
Our honest used car pricing is a little bit different to all the others. You can get to our values through make or model - you don’t have to follow a prescribed route. Plus, it’s live, which means we can react to changes in the market quicker than any printed price guide.
Honest Used Car PricesSimilar questions
We bought a Land Rover from a private seller with an extended warranty certificate. Unfortunately we have had a major fault on the vehicle which requires work, which will hopefully be covered by the warranty....
Mercedes-Benz Brookwood have a 350SL £43k first registered November 2011 that arrived in the UK November 2010 and placed in their showroom for 12 months with zero miles driven. Sold to a private buyer...
I recently bought a second car and on my receipt it states three months warranty. On contacting the dealer he now says it is on major components only, I didn't receive a booklet or small print on the warranty....
Related models
.jpg?width=115&height=75&rmode=crop)
Best handling crossover apart from Mazda CX-7. Comes with useful split tailgate. Economical 2.0 TDCI engine. Two-wheel drive version available which emits just 156g/km.
Elsewhere on 
.jpg)
