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Honda Jazz is missing advertised air-con
Bought a Honda Jazz from 'The car shop megastore' in Doncaster, which was advertised online as having air con.
When I went I didn't know what to look for but on getting home I checked the manual and found it isn't there. I complained immediately but have been told it was 'sold as seen'.
Next I needed to get a spare key programmed at a Honda main dealer. The car shop said they would pay, but have not done so. This was two weeks and about 300 miles later.
The dealer did a routine vehicle check and found the brake pads were below the legal minimum and I had to get them replaced to drive away.
I informed the car shop and their response has been that there was 80% wear left on the pads when it left (although the checklist say 20%) and they are refusing to accept any liaibility.
I am a 72 year old lady and I do not feel like a long drawn out argument, so would seek your help to understand my rights, and would like to warn people about this dealer as, if I had not had the vehicle checked, I could have had an accident.
When I went I didn't know what to look for but on getting home I checked the manual and found it isn't there. I complained immediately but have been told it was 'sold as seen'.
Next I needed to get a spare key programmed at a Honda main dealer. The car shop said they would pay, but have not done so. This was two weeks and about 300 miles later.
The dealer did a routine vehicle check and found the brake pads were below the legal minimum and I had to get them replaced to drive away.
I informed the car shop and their response has been that there was 80% wear left on the pads when it left (although the checklist say 20%) and they are refusing to accept any liaibility.
I am a 72 year old lady and I do not feel like a long drawn out argument, so would seek your help to understand my rights, and would like to warn people about this dealer as, if I had not had the vehicle checked, I could have had an accident.
Asked on 3 April 2011 by badjazz
Answered by
Honest John
If you want a fight, your rights are here: www.honestjohn.co.uk/faq/consumer-rights/
If you don't want a fight, then nothing happens.
If you don't want a fight, then nothing happens.
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