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Why is my new car taking so long to arrive?

I put a deposit down in early March for a new Kia Niro was told it would be a four month wait. Despite regular calls to the dealership there is no sign of the car at present. The dealer just says it is beyond their control. Is this normal?

Asked on 11 September 2023 by Colin Turner

Answered by David Ross
This kind of delay on new car has unfortunately become quite commonplace. Many manufacturers are experiencing severe delays due to component shortages, so delivery times can be somewhat inaccurate.

Ultimately it is your decision over whether to cancel your order or wait longer, but it would be worth looking at the terms of your current order to determine if there is a cost involved or if you will lose your deposit if you cancel.

Our honest used car pricing is a little bit different to all the others. You can get to our values through make or model - you don’t have to follow a prescribed route. Plus, it’s live, which means we can react to changes in the market quicker than any printed price guide.

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