I recently purchased a new Volkswagen Up GTI based on the spec shown on the VW UK website. One of the 'key features', above the other Up models, is 'interior ambient lighting and surround lighting' which we have had on previous VW's, the last one being a Polo GTI. However, the only lighting feature present is a thin strip of red light that runs along the dashboard, there is no surround or ambient lighting.

Also on the website it shows, in the Infotainment screen shot, that 'auto' is available on the headlight selection switch when, certainly on the car I received, it is not. The auto option could be considered as a safety feature and it's difficult to understand why it is not present. I find it less than satisfactory that a major car manufacturer can advertise features which do not, in truth, exist. I also wonder if these features are built into the price.

Is there any redress that can be sought from VW or is it again a case of buyer beware?