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My car is a write-off, do I have to accept the offer?
I was in an accident and instantly, over the phone the woman said they would probably just write my car off
I wanted to get somebody to look at the car first to see if it made more sense to pay to have it repaired myself. But then I got an email from them saying "we are sending you this much" .
Nobody even looked at the car, I didn't agree to the amount or it being written off so where do I stand?
Can I tell them to hold their horses and get somebody to look at the car first before I decide or can they force me to have the car scrapped against my will?
Cheers
I wanted to get somebody to look at the car first to see if it made more sense to pay to have it repaired myself. But then I got an email from them saying "we are sending you this much" .
Nobody even looked at the car, I didn't agree to the amount or it being written off so where do I stand?
Can I tell them to hold their horses and get somebody to look at the car first before I decide or can they force me to have the car scrapped against my will?
Cheers
Asked on 7 December 2021 by Mike Mckay
Answered by
Sarah Tooze
Usually it would be a claims handling company acting on behalf of the other party making the offer. You are not obliged to accept this but I would suggest you get a quote from a local repairer and check the value of your car using our tool here: www.honestjohn.co.uk/how-much-is-my-car-worth/ and then negotiate with the claims handler.
Tags:
write offs
car insurance
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