What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
Wrong righter
Further to my recent emails to you regarding Warranty Direct and its rejection of my recent claim, I have today received a phone call from the company to advise me that after your e-mail to the MD they have reconsidered my claim and will be paying it in full, including the original diagnosis charge. Many thanks for help in this matter. As I am now almost £300 better off due to your help if you would like to nominate a charity you support I will gladly make a suitable contribution on your behalf. Let me know if this is appropriate.
Asked on 14 November 2009 by
Answered by
Honest John
Any charity you like. But the point of this is not that "I did something for you". It's that the MD of Warranty Direct listens to complaints and, wherever justified, he rights any wrongs his staff may have committed. He really is a good guy and that’s why I recommend Warranty Direct.
Similar questions
I have a Saab 9-3 convertible TTiD, which is 2008 registered and has covered 52,000 miles, trouble-free, mainly on motorways over long distances at steady speeds.
I am considering buying an extended...
The BMW warranty is due to expire at the end of this month on my E91 estate which has done 29,000 miles and will be four years old.
Is it worth renewing the warranty?
We have a 2007 Honda CRV ES 2.2iCDTI that is coming up to 3 years old and we usually think of changing at this point. However we both enjoy the car and due to changed circumstances it has not yet reached...
.jpg)
